Farnaz Boroomandi
Encino,USA
Summary
Motivated multilingual business student with a 4.0 GPA and coursework in advanced human resource management seeking an HR internship. Experienced in training, operations, and leadership as Head Teller at U.S. Bank. Strong interpersonal skills, cross-functional collaboration, and deep academic knowledge to support recruitment, employee relations, and HR compliance initiatives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Teller
Wells Fargo
07.2024 - 02.2025
- Delivered top-tier service and built strong client relationships in a high-traffic branch.
- Maintained 100% drawer balance compliance through accurate cash handling.
- Mentored new hires and referred clients for personal banking services.
Party Coordinator & Marketing Specialist
Pacific Events
07.2021 - 07.2024
- Planned and managed over 100 events, driving engagement and client satisfaction.
- Led marketing efforts to boost event attendance by 30%.
- Negotiated vendor contracts and managed budgets effectively.
Client Relationship Banker & Head Teller
U.S. Bank
01.2020 - 07.2021
- Led teller training programs and supervised daily teller operations.
- Authorized approvals and ensured compliance with internal financial policies.
- Achieved 20% increase in sales through consultative banking and client-focused service.
- Played a key role in fraud prevention and risk management strategies.
Sales Associate
Macy's
08.2019 - 01.2020
- Delivered personalized customer service and increased repeat business.
- Supported statewide marketing and sales campaigns.
Front End Team Lead
99 Cents Only Stores
02.2017 - 05.2019
- Supervised front-end staff and maintained excellent customer satisfaction.
- Conducted performance evaluations and trained new employees.
- Led cash reconciliation and shrinkage prevention efforts.
Education
B.S. - Business Administration – General Management
California State University, East Bay
East Bay12.2025
A.S. - Business Administration
Los Angeles Pierce College
Los Angeles06.2022
B.A. - German Language and Literature
Tehran University
Tehran01.2016
Skills
- Talent Acquisition & Employee Engagement
- Training & Staff Development
- Conflict Resolution & Diversity Advocacy
- HR Compliance & Disciplinary Procedures
- Benefits Administration & Workplace Safety
- Multilingual Communication & Cross-Cultural Collaboration
- Customer Experience & Leadership
- Microsoft Office Suite QuickBooks Payroll
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Approachable
- Cash handling and management
- Transaction processing accuracy
- Cash handling expertise
Certification
- Individual Tax Preparation Certificate (2022)
- Small Business Accounting Certificate (2022)
- QuickBooks Certificate (2023)
- NMLS #2089733
Languages
Persian (Native/Bilingual)
Turkish (Native/Bilingual)
German (Full Professional)
French (Limited)
Korean (Elementary)
Japanese (Elementary)
Awards
Top 2% Employee Engagement (2017), Leadership Excellence Award (2019), Personal/Relationship Banking Award – San Fernando Valley District (2021)
Accomplishments
- Successfully trained Number new tellers over a Number month time period.
- Promoted to Lead Teller based on superior performance.
- Earned Award Name for outstanding customer service.
Affiliations
- Project Management Institute
- American Marketing Association
- International Association of Administrative Professionals
- Society of Human Resource Management
Timeline
Teller
Wells Fargo
07.2024 - 02.2025
Party Coordinator & Marketing Specialist
Pacific Events
07.2021 - 07.2024
Client Relationship Banker & Head Teller
U.S. Bank
01.2020 - 07.2021
Sales Associate
Macy's
08.2019 - 01.2020
Front End Team Lead
99 Cents Only Stores
02.2017 - 05.2019
B.S. - Business Administration – General Management
California State University, East Bay
A.S. - Business Administration
Los Angeles Pierce College
B.A. - German Language and Literature
Tehran University