Farnaz Carza
Addy,WA
Summary
Dedicated Pharmacy Technician with extensive experience at Safeway, excelling in medication dispensing and customer service. Proven ability to enhance pharmacy workflow and maintain compliance with safety regulations. Skilled in inventory management and data entry, fostering positive relationships with patients through effective communication and attention to detail. Im also vaccine certified. Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Overview
9
9
years of professional experience
3
3
Certification
Work History
Pharmacy Assistant
Kroger
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Merchandised over-the-counter goods and rotated stock.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Counted and labeled prescriptions with correct item and quantity.
Pharmacy Technician
Safeway
01.2019 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Supported insurance claim processing, facilitating smoother patient transactions.
Skills
- Stocking shelves
- Answering customer questions
- Data entry
- Product restocking
- Supply restocking
- Medication dispensing
Certification
. PTCB
. Vaccine admin certified
- CPhT - Certified Pharmacy Technician
Languages
Hindi
Native or Bilingual
Timeline
Pharmacy Technician
Safeway
01.2019 - Current
Pharmacy Assistant
Kroger
Similar Profiles
Kiam ShippKiam Shipp
Courtesy Clerk at KrogerCourtesy Clerk at Kroger
Micgwire Van DykeMicgwire Van Dyke
Deli Service Clerk at KrogerDeli Service Clerk at Kroger
Ajah WhatleyAjah Whatley
Cashier/Sales Associate at KrogerCashier/Sales Associate at Kroger
Ray GarciaRay Garcia
E-Commerce Manager at KrogerE-Commerce Manager at Kroger
Corey WeldCorey Weld
Handyman at Windermere Real EstateHandyman at Windermere Real Estate