Farrah Clitso
Summary
Accomplished Supervisor of Operations at Blue Water Resort & Casino, enhancing operational performance by optimizing team productivity and resource allocation. Expert in food safety and guest satisfaction, with a proven track record in implementing process improvements. Adept at fostering team development and ensuring compliance with safety standards, resulting in a 20% reduction in downtime.
Overview
7
7
years of professional experience
Work History
Breakfast Attendant
Hampton Inn By Hilton
04.2025 - 07.2025
- Prepared and served breakfast items to guests with attention to presentation and quality.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.
- Assisted in inventory management, tracking supplies and reporting shortages to management.
- Engaged with guests to provide exceptional customer service and address inquiries or concerns.
Supervisor of Operations
Blue Water Resort & Casino
08.2018 - 03.2025
- Supervised daily operations to ensure efficiency and compliance with safety standards.
- Coordinated workflow among team members to optimize productivity and resource allocation.
- Conducted training sessions for new staff on operational procedures and safety protocols.
- Monitored inventory levels, initiating orders to maintain stock availability without excess.
- Assisted in scheduling shifts, ensuring adequate coverage for all operational needs.
- Implemented improvements in processes that enhanced operational performance and reduced downtime.
- Evaluated team performance, providing feedback to foster development and skill enhancement.
Education
GED -
Page High School
Page, AZSkills
- Efficient multitasking
- Cleanliness standards
- Sanitation practices
- Stocking
- Food safety knowledge
- Guest satisfaction
- Guest relations
- Greeting guests
- Cash handling proficiency
- Allergy awareness
- Food safety
- Food preparation
- Guest assistance
- Beverage service
- Breakfast set up
- Food restocking
- Order taking accuracy
- Stock replenishment
- Buffet setup and maintenance
- Table bussing
- Table setting expertise
- Grab and Go preparation
- Buffet maintenance
- Resolving guest complaints
Timeline
Breakfast Attendant
Hampton Inn By Hilton
04.2025 - 07.2025
Supervisor of Operations
Blue Water Resort & Casino
08.2018 - 03.2025
GED -
Page High School
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