Farrah Hussain
100-11 199th St Hollis,NY
Summary
SUMMARY. Dedicated Front Desk Receptionaist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
5
5
Certifications
Work History
FRONT DESK RECEPTIONIST
Professional Steel Co
05.2023 - 06.2023
- Greets and welcomes customers, Answers, screens, and forward incoming calls
- Take in-person and online orders using QuickBooks and give quotes
- Provide basic and accurate information via phone and in-person
- Receive, sort, and distribute daily mail and deliveries along with filing.
INSURANCE AGENT
05.2022 - 10.2022
- Symmetry Financial Group (SFG)
- Returning customer inquiries of Mortgage and Life insurance and setting up one on one interviews
- Evaluate individual customers’ needs, and financial status and present protection plans to meet their criteria
- Maintain database and records while monitoring insurance claims to ensure mutual satisfaction
- Update knowledge and learn about new products and services.
VOLUNTEER RESEARCH ASSISTANT AND MENTOR
York College
, NY
09.2016 - 03.2022
- The effect of deep brain stimulation on attention in rat model of Alzheimer’s disease
- Observes rats in social discrimination test and trials, while collecting data
- Prepared sterile tools, equipment for surgical procedure along with antibiotic treatment and bedding
- Aided in surgically exposed the skull of rats to insert electrodes, applied suture and recovery treatment
- Prepared creysl violet and fluoro-Jade-C stains for microscope slides to analysis to analyze brain tissues
- Gathered, arranged and corrected research data to create representative graph and charts highlighting results of presentations using SPSS and Excel
- Participate in weekly lab meetings and mentor new student at the lab.
TRAIN AND MENTOR
TAUGHT, MESIP Summer Biotechnology Boot Camp QCC
Bayside, NY.
07.2016 - 08.2016
- Train student on testing of various food for GMO
- Conduct lectures on GMO, Biotechnology, Bioinformatics techniques with the use of different food samples via both classroom and individual instruction
- Taught 24 senior High school students in techniques of biotechnology in DNA extraction and isolation, PCR, gel electrophoresis, sequencing analysis and pipette
- Guided them on preparation for presentation to which they obtained awards.
UNDERGRADUATE RESEARCH INTERN
York College
Queens, NY
11.2015 - 06.2016
- Sleep/wake measures in Streptozocin-induced rat Model of Sporadic Alzheimer’s Disease
- Monitor and maintain sleep/wake patterns of ICV_STZ induced rats using EEG
- Aided in Morris Water Maze trials for reference memory test, recorded and collected behavioral data
- Assisted in critiqued experiment reports and paper for future publication
- Designed efficient presentation posters and slides, presented research at conferences and received awards.
Education
Bachelor’s Degree - Psychology
City College Of New York CUNY
Associate’s Degree - Biotechnology
Queensborough Community College of The City University of New York
Course work in - undefined
Skills
Statistical and graphical analysis of dataCreate, design and deliver presentationData collectionMeetings and MentorPolymerase Chain Reaction(PCR)Lab equipmentSoftware: Microsoft, Excel, PowerPoint, OutlookQuickBooks SPSS, BLAST & MAFFT
Office management
Telephone etiquette
Office organization
Filing
Sorting and labeling
Affiliations
Member of STEM Club.
Certification
Certificate of participation RCR (responsible conduct of research), CITI – 2016
Timeline
FRONT DESK RECEPTIONIST
Professional Steel Co
05.2023 - 06.2023
INSURANCE AGENT
05.2022 - 10.2022
VOLUNTEER RESEARCH ASSISTANT AND MENTOR
York College
09.2016 - 03.2022
TRAIN AND MENTOR
TAUGHT, MESIP Summer Biotechnology Boot Camp QCC
07.2016 - 08.2016
UNDERGRADUATE RESEARCH INTERN
York College
11.2015 - 06.2016
Bachelor’s Degree - Psychology
City College Of New York CUNY
Associate’s Degree - Biotechnology
Queensborough Community College of The City University of New York