Farrah Knapp
Puyallup
Summary
Dynamic and dedicated professional with over 8 years of extensive experience in retail and sales, complemented by strong interpersonal skills. After a 5-year intentional career break to focus on family, I am eager to re-enter the workforce and explore diverse opportunities beyond retail to leverage and expand existing talents. Proven expertise in managing budgets, coordinating complex schedules, and enhancing operational efficiencies in fast-paced environments. Committed to contributing positively to a new team while embracing fresh challenges and growth.
Overview
9
9
years of professional experience
Work History
Adoption Specialist
Auburn Valley Humane Society
Auburn, WA
02.2018 - 07.2020
- Facilitated successful adoptions by matching families with suitable pets based on lifestyle and preferences.
- Developed and implemented educational workshops to promote responsible pet ownership within the community.
- Collaborated with veterinary staff to ensure health assessments and vaccinations for animals prior to adoption.
- Streamlined adoption processes by enhancing application systems, resulting in improved efficiency for potential adopters.
Bra Fit Specialist/Assistant Manager Trainee
Victoria's Secret & PINK
Auburn, WA
09.2015 - 01.2018
- Delivered excellent customer service by greeting and assisting each customer.
- Addressed inquiries and resolved complaints.
- Trained staff to deliver effective customer service techniques.
- Contributed to merchandising ideas at team sale meetings.
- Maintained up-to-date knowledge of customer buying habits.
Assistant Sales Manager
Pacsun
Auburn, WA
04.2012 - 09.2015
- Generated monthly and annual sales reports.
- Shared product knowledge with customers while making personal recommendations.
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
- Worked as a team member to provide the highest level of service to customers.
Cashier Associate/Sales Associate
Burlington
Auburn, WA
03.2011 - 04.2012
- Exchanged returned merchandise for customers quickly and efficiently.
- Informed customers about sales and promotions in a friendly and engaging manner.
- Tracked down sources of special products and services to meet customers' special needs.
Education
High School Diploma -
Cashmere High School
Cashmere, WA06-2011
Skills
- Team-oriented
- Reliable
- Excellent social skills
- Quick learner
- Store opening and closing procedures
- Store operations
- Met sales quotas
- Documentation familiarity
Timeline
Adoption Specialist
Auburn Valley Humane Society
02.2018 - 07.2020
Bra Fit Specialist/Assistant Manager Trainee
Victoria's Secret & PINK
09.2015 - 01.2018
Assistant Sales Manager
Pacsun
04.2012 - 09.2015
Cashier Associate/Sales Associate
Burlington
03.2011 - 04.2012
High School Diploma -
Cashmere High School