Farrah McCubbin
Mesa,AZ
Summary
Ambitious and results-oriented woman with over 10 years of experience creating strategic alliances with agencies and clients to effectively align with and support key business initiatives. Progress-driven planner adept at building and retaining high-performance in job objectives. Leverages effective daily production planning to reach operational objectives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Long Term Care Case Coordinator
CVS Healthcare
Phoenix, AZ
11.2018 - Current
- Facilitated ongoing case management services to support successful outcomes and meet stabilization goals.
- Volunteered for projects and pilot programs.
- Mentored individuals on professional development such as time management, communication skills, and problem-solving.
- Participated in case conferences with a multi-disciplinary team to discuss client care planning and progression.
- Cooperated and built rapport with local service providers, outreach workers, case managers, and collaborative agencies to facilitate services for members.
- Constructed case notes and comprehensive reports, including data entry into Dynamo portal.
- Conducted assessments to obtain information for participant-centered plan of care.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Advocated for members and families to coordinate care and navigate resources within Medicaid system.
Senior Financial Manager
Pride Financial Services
Phoenix, AZ
06.2020 - 09.2024
- Hire, develop and supervise a team of junior financial consultants
- Consult with clients to assess and meet short- and long-term financial goal.
- Answer clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
- Interview clients to determine income, expenses, financial objectives, and risk tolerance in order to develop successful financial plans.
- Develop and deepen relationships with new and existing clients to advance progress and improve business.
- Promote business to increase customer base, and grow revenue
- Assisted with the development of business plans and projections for client businesses.
Marketing Coordinator
Uplift Hospice
Scottsdale, Arizona
10.2021 - 04.2022
- Updated databases with customer information collected from various sources.
- Assisted in creating presentations for clients outlining proposed solutions.
- Coordinated meetings and built rapport with providers to obtain patients.
Career Counselor
Komar and Associates
Tempe, AZ
10.2016 - 11.2018
- Assisted individuals making career-related decisions by conducting assessments to measure skills, abilities and interests.
- Developed career and education plans based on individual needs.
- Placed individuals in jobs based on skills, abilities and interests.
- Facilitated job and community agency referrals, job center workshops, résumé assistance and help with interviewing.
- Connected with business and recruiters to build relationships and increase opportunities for students.
- Developed successful career plan utilizing assessments and applicant interview information.
Career Counselor
Focus Employment Services
Tempe, AZ
02.2012 - 09.2016
- Met with job seekers at career fairs and classrooms, providing details on search strategies, current market conditions and application processes.
- Analyzed vacancies against applicant skillset to assess employment eligibility.
- Devised and oversaw job fairs and career events.
- Administered career assessments to identify client issues, determining appropriate community resources to coordinate services.
- Taught workshops on building resumes, completing applications and searching for jobs.
- Placed individuals in jobs based on skills, abilities and interests.
- Maintained comprehensive database and file systems of supporting document, test scores and history information.
Rehabilitation Specialist
Choices of AZ
Tempe, AZ
10.2010 - 08.2012
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Conducted home visits to assess the safety of living environments for clients.
- Monitored client progress through regular reviews, evaluations, and reports.
- Encouraged and connected members with meaningful community activities and guided them through vocational rehab services.
Case Manager
Youth Development Institute
Phoenix, Arizona
09.2004 - 09.2010
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Conducted home visits to assess the safety of living environments for clients.
- Developed individualized care plans with input from clients and their families.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Compiled reports on cases and submitted them to supervisors as required.
Education
Bachelor of Science - Psychology
University of Oregon
Eugene, OR06.2003
Skills
- Risk management
- Mentoring and supervising
- Professional relationship development
- Effective customer communication
- Multitasking
- Reliable and trustworthy
- Problem-solving and motivational skills
- Effective listening
Certification
- Licensed Life and Health Insurance - 2020
Timeline
Marketing Coordinator
Uplift Hospice
10.2021 - 04.2022
Senior Financial Manager
Pride Financial Services
06.2020 - 09.2024
Long Term Care Case Coordinator
CVS Healthcare
11.2018 - Current
Career Counselor
Komar and Associates
10.2016 - 11.2018
Career Counselor
Focus Employment Services
02.2012 - 09.2016
Rehabilitation Specialist
Choices of AZ
10.2010 - 08.2012
Case Manager
Youth Development Institute
09.2004 - 09.2010
Bachelor of Science - Psychology
University of Oregon
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