Farrah Sarwan
Port Saint Lucie,FL
Summary
I am aiming to use my experience to explore new career opportunities. A motivated service worker with exceptional social skills, communication abilities, and a customer service background. Skilled in operating registers, arranging merchandise, and handling many transactions daily. Pursues every opportunity to support team members and proactively address issues. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
1
1
year of professional experience
Work History
Retail Associate
T.J. Maxx
08.2023 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items and join reward programs.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Increased sales by offering advice on purchases and promoting additional products.
Crew Member
Dunkin' Donuts
10.2022 - 05.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Stocked shelves to organize aisles in assigned department.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Associate of Science - Nursing
Indian River State College
Port Saint Lucie, FL05.2025
High School Diploma -
North Penn Senior High School
Lansdale, PA06.2023
Skills
- Food and Beverage Service
- Merchandising and Display
- Time Management
- Performance Improvement
- Dependable and Cooperative
- Cash Register Operations
- Shelf Recovery
Timeline
Retail Associate
T.J. Maxx
08.2023 - Current
Crew Member
Dunkin' Donuts
10.2022 - 05.2023
Associate of Science - Nursing
Indian River State College
High School Diploma -
North Penn Senior High School
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