ASE Master Certified Automotive Technician with strong skills in drivability diagnosis, problem-solving, vehicle inspections, and repairs. Ready to leverage expertise to enhance service quality and customer satisfaction.
Overview
23
23
years of professional experience
Work History
Automotive Technician
Christian Brothers Automotive
San Antonio, Texas
07.2022 - Current
Identifying vehicle issues, utilizing advanced diagnostic tools and systems.
Performing routine maintenance services on various makes and models of vehicles.
Conducted thorough inspections to ensure safety and reliability of vehicles.
Repaired and replaced faulty components, including brakes, cooling systems, suspension components, engines, and transmissions.
Specializing in drivability diagnosis.
Automotive Technology Teacher
Boerne ISD
Boerne, Texas
08.2020 - 12.2024
Facilitated hands-on projects to encourage student collaboration and problem-solving.
Encouraged creative problem-solving by having students use real automotive projects to develop solutions for real vehicle problems.
Assisted students in troubleshooting vehicle issues using diagnostic equipment and service information.
Conducted research on emerging technologies and trends in the field.
Prepared students for entry level ASE tests with a 89 percent pass rate.
Service Consultant
North Park Lexus of San Antonio
San Antonio, Texas
12.2010 - 05.2020
Provided expert guidance on vehicle repairs and needed services.
Utilized problem solving skills while dealing with difficult situations involving dissatisfied customers.
Assisted technicians with difficult diagnoses.
Collaborated with technicians and management to ensure a positive customer service experience.
Service Manager
Gunn Acura
San Antonio, Texas
05.2003 - 12.2010
Collaborated with technicians on needed services and repairs.
Monitored service performance metrics to identify areas of improvement.
Performed quality control checks on vehicle repairs.
Education
Automotive Technology
St. Philip's College
San Antonio, TX
06-1999
Some College (No Degree) - Automotive Technology
Monterey Peninsula College
Monterey, CA
Skills
ASE Master Certified Automotive Technician A1-A8, as well as G-1
Steering and suspension diagnosis and repair
Brake system diagnosis and repair
Drivability diagnosis and repair
Vehicle inspection
A/C troubleshooting and repair
Automotive electrical system diagnosis and repair
Scan tool diagnosis
Problem solving
Proficient in using service information to guide the repair process