Dynamic barista and server with exceptional customer service skills. Known for maintaining cleanliness and organization while training new team members to enhance service quality.
Overview
4
4
years of professional experience
Work History
Barista
Peets Coffee And Tea, & Santoro Coffee
Brentwood, CA
10.2021 - Current
Prepared high-quality espresso beverages and specialty drinks to ensure customer satisfaction.
Maintained cleanliness and organization of workstations and equipment to meet health standards.
Provided exceptional customer service by engaging with customers and addressing inquiries effectively.
Operated point-of-sale systems efficiently to process transactions accurately and quickly.
Assisted in training new baristas on beverage preparation techniques and company standards.
Server
Bluefin Sushi Restaurant
Brentwood, CA
01.2023 - 05.2024
Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
Managed multiple tables efficiently during busy service hours.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Trained new servers on menu items, service standards, and restaurant policies.