Summary
Overview
Work History
Skills
Certification
Languages
Timeline
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Farzan Baser

Lorton,VA

Summary

Experienced professional with a background in management, marketing, behavioral healthcare, and operations. Demonstrated ability to lead teams, solve complex problems, and drive business success across industries. Skilled in strategic planning, client relations, and process optimization, with a focus on efficiency and innovation. Thrives in fast-paced and evolving environments, eagerly embraces new challenges. Seeking to apply versatile skill set in a forward-thinking organization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Registered Behavioral Technician

Improved Dynamics
09.2023 - Current
  • Delivered one-on-one behavioral therapy to individuals with developmental disabilities under Board-Certified Behavior Analysts (BCBAs)
  • Collected and analyzed behavioral data to assess client progress and adjust interventions
  • Implemented evidence-based strategies to improve clients' behavioral and social skills
  • Educated families and caregivers on reinforcement techniques for sustained improvements
  • Maintained full compliance with ethical and professional RBT standards
  • Assisted in crisis intervention and de-escalation techniques to ensure client safety
  • Used data to document patient information, progress notes, and treatment plans.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.

Assistant Manager

Edifis Consulting
05.2022 - 03.2023
  • Promoted from Marketing Associate to Senior Associate to Assistant Manager in under a year
  • Managed B2B sales and direct marketing campaigns, consistently exceeding sales targets
  • Led and mentored a team of 12+ professionals, optimizing performance and efficiency
  • Developed and executed marketing strategies for major organizations (UN Refugee Agency, Heifer International, Oxfam)
  • Conducted sales workshops and training sessions to improve team outreach and conversion rates
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Restaurant Manager

Loudoun Kabob
01.2020 - 05.2020
  • Supervised daily operations, ensuring exceptional service and efficiency
  • Managed hiring, training, payroll, and staff scheduling for optimal business operations
  • Developed marketing strategies to increase local engagement and revenue growth
  • Maintained compliance with health, safety, and sanitation regulations
  • Carefully interviewed, selected, trained, and supervised staff.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.

Big Ticket Merchandise Coordinator

HomeGoods
11.2018 - 08.2020
  • Designed and maintained visually compelling product displays to enhance customer engagement
  • Monitored inventory levels and sales trends to optimize stock availability
  • Provided customer service and employee training, improving overall team performance
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Hired new merchandising employees and provided effective training.

Skills

  • Leadership & Team Management
  • Strategic Planning & Problem-Solving
  • Business Operations & Process Optimization
  • Marketing & Brand Development
  • Behavioral Therapy & Client Support
  • Data Collection & Progress Tracking
  • Public Speaking & Communication
  • Customer Service & Client Relations
  • Conflict Resolution & Mediation
  • Microsoft Office Suite (Excel, PowerPoint, Word)
  • Data collection
  • Social skills development
  • Crisis management
  • Individualized education plans
  • Behavior support plans
  • Data collection and analysis
  • Client engagement

Certification



High School Diploma - Hayfield Secondary School (2018)


  • RBT - Registered Behavior Technician
  • Certified Professional in Food Safety (CP-FS) - National Environmental Health Association.


Languages

English
Native or Bilingual
Farsi
Native or Bilingual

Timeline

Registered Behavioral Technician

Improved Dynamics
09.2023 - Current

Assistant Manager

Edifis Consulting
05.2022 - 03.2023

Restaurant Manager

Loudoun Kabob
01.2020 - 05.2020

Big Ticket Merchandise Coordinator

HomeGoods
11.2018 - 08.2020

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Farzan Baser