Alejandra Montiel
North Andover,MA
Summary
Experienced and fast eager learner with 23+ years of experience in leading teams and providing high quality customer service, developing strategies, managing operations and achieving goals.
Registered behavioral technician with strong background in applied behavior analysis and behavioral intervention strategies. Proven ability to foster positive outcomes through collaboration, adaptability, and effective communication. Skilled in data collection, behavior plan implementation, and supporting clients' developmental goals. Known for reliability and results-driven approach in dynamic environments.
Overview
2026
2026
years of professional experience
Work History
Registered Behavioral Technician
ABA Centers of America
Salem, NH
2026 - Current
- Implemented individualized treatment plans under supervision of Board Certified Behavior Analysts.
- Collected and recorded behavioral data to track client progress and inform interventions.
- Supported clients in developing social skills through structured activities and reinforcement techniques.
- Assisted in maintaining a safe and supportive learning environment for clients during therapy sessions.
Sr Technologist Trainer
Charles River Labs
Wilmington, MA
2002 - 2025
- In charge of training new hires in the department in all Inventory Procedures Coordinate departmental personnel in absence of a supervisor
- Provide leadership and motivation to departmental personnel
- Setup the laminar flow hood with the proper supplies for shipping in an aseptic manner.
- Setup new isolator colonies using approved transfer methods such as Nalgene jugs.
- Participate in planning/coordination of customer projects for the department.
- Animal Husbandry
- Outbred and Inbred Inventory procedures
- Sample Collection, PCR, PR, Health Monitoring Samples
- Packing Animal for customer Orders
- Organizing shipping lists and labeling crates for customer orders
Senior Supervisor
Charles River Labs
Wilmington, MA
2002 - 01.2025
- Provide direct supervision to a team of 25-30 employees including supervisors to ensure accuracy and adherence to department policies.
- Oversee Production and Shipping Activities.
- In charge of the training Program for Gnotobiotics and Rederivation Departments. Coordinating Departmental training and follow up Training for both.
- Overseeing Operations and making sure departments were ready for Biosecurity, and Safety, Training, Safety and Customer Audits.
- Managing IGS and Germ Free Colonies and setting up migrations globally for Charles River Laboratories.
- Supply Ordering such as lab equipment and day to day supply needs.
- Customer Service Responsibilities such as making offers on research models and services.
- Managing Biosecurity and EHS Programs for both Gnotobiotics and Foundation Department
- Managing the RBA initiative
- Launching the Low Stress Handling Initiative across departments
- Developed and Implemented a Training Program that improved employee retention by 30%
- SOPs creation, revision and approvals
- Overseeing all engagement and onboarding activities for the departments and new hires.
- Training of new supervisors and supervisors from other sites in the US
- Handling, weighing rodents in isolators, laminar flowhoods and ATS
RSP Case Manager
Till Inc
Dedham/Lowell, MA
01.2005 - 01.2016
- Direct Care of Individuals as well as development of support plans ISP Assessments Administer Medications Data Recording
- Responsible for Implementing specific teaching programs in areas such as: Daily living, fine motor, communication, self preservation and leisure skills
- Behavior Management and Community Mobility G-tube Feeding
- Clients could include children in care, or adults with physical or learning disabilities, mental health problems, addiction issues or other emotional or social needs.
- Day-to-day tasks might include: checking residents' needs and progress.
Education
Business Administration
Hesser College
NH01.2004
Accounting
Park West High School
06.1999
Skills
- Scheduling
- Safety Procedures
- Biosecurity
- EHS
- Aseptic Techniques
- Communication
- Data Entry
- Training
- ALAT Certified
- Bilingual
- Social skills development
- Behavior reduction strategies
- Applied behavior analysis
- Intraverbal training
- Incidental teaching
- Collaboration with professionals
- Sensory integration strategies
- Functional behavior assessments
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Cross-functional teamwork
- Shift scheduling
Languages
Spanish
Native or Bilingual
Timeline
RSP Case Manager
Till Inc
01.2005 - 01.2016
Registered Behavioral Technician
ABA Centers of America
2026 - Current
Sr Technologist Trainer
Charles River Labs
2002 - 2025
Senior Supervisor
Charles River Labs
2002 - 01.2025
Business Administration
Hesser College
Accounting
Park West High School