Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Fatema Cruz

Lincoln Park,MI

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Problem Solver

Amazon
09.2020 - Current
  • Defined problems to identify, prioritize, and select alternatives.
  • Looked outside known experience to find solutions and produce results.
  • Employed various tools and equipment to find solutions to difficult or complex issues.
  • Researched and extracted data to complete tasks.
  • Cross-trained and backed up other customer service managers.
  • Defined problems to make decisions and moved forward to support quick resolution.
  • Analyzed and understood situation to develop action plan.

Education

Certificate - Data Analytics

Springboard
San Francisco, CA
01.2024

Skills

  • Problem Identification
  • Logical reasoning
  • Creative solutions
  • Innovative thinking
  • Data Visualization and Presentations
  • Data Analysis
  • Python Programming
  • Excel Functions
  • SQL
  • SQL Databases
  • Analytical Problem Solving
  • Statistical Analysis
  • Tableau
  • Tableau Software
  • Database Programming and SQL
  • Data Modeling
  • Microsoft Access

Certification

  • Certified Data Analytics, Springboard - September 2023

Languages

Spanish
Native or Bilingual

Timeline

Problem Solver

Amazon
09.2020 - Current

Certificate - Data Analytics

Springboard

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Fatema Cruz