Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Languages
Timeline
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Fatemeh Shafiei

Fatemeh Shafiei

Administrator
Dallas,TX

Summary

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Social Media Coordinator

Chenarani Trading
04.2021 - 12.2021
  • Developed and managed content calendars for each platform to establish timely and relevant posts.
  • Tracked competitors' content and social presence and responded appropriately when required.
  • Developed marketing content such as blogs and advertisements for social media.
  • Wrote social media content to increase engagement with customers.
  • Created social media content with consistent content and tone.
  • Follow up customer tickets and orders.

Sales Executive Administrative Assistant

Behara Food Industry (Chuckles)
03.2015 - 01.2020
  • Managed executive calendars, scheduling meetings and appointments for all 25 branches.
  • Implemented updated policies and practices for organization and monitored effect.
  • Organized and coordinated conferences and monthly meetings for all 25 branches.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Scheduled appointments and handled calenders for senior leadership.
  • Offered assistance, collaboration and clerical support to auditors throughout entire review process.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Answered high volume of phone calls and email inquiries.
  • Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
  • Used advanced software to prepare documents, reports, and presentations.

Operator Helper

ABFA ( Water And Wastewater Administration )
02.2012 - 06.2013


  • Performed inspections and routine maintenance on equipment.
  • Answer to resident phone calls.
  • Registration of water pipe failure incidents.
  • Notifying the maintenance supervisors of failure reports.
  • Daily record of repairs carried out in the area by supervisors.

Education

Bachelor of Science - Computer Engineering

Tabarestan University
Chaloos, Iran
09.2010

Skills

  • Content Creation
  • Digital Content Development
  • Social Content Planning
  • Sales
  • WordPress CMS
  • Statistical Data Gathering

Accomplishments

  • Awarded for the best employee of Tehran branch on International Labor Day-2020.

Certification

  • Certified Content Marketing, Content club - 2021
  • IT support Specialist, Google - 2023 (in learning status)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Professional Working
Persian
Native or Bilingual

Timeline

Social Media Coordinator

Chenarani Trading
04.2021 - 12.2021

Sales Executive Administrative Assistant

Behara Food Industry (Chuckles)
03.2015 - 01.2020

Operator Helper

ABFA ( Water And Wastewater Administration )
02.2012 - 06.2013

Bachelor of Science - Computer Engineering

Tabarestan University

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