Years of relevant social work experience
Faten Jaafar
Dearborn,MI
Summary
My name is Faten Jaafar and currently am a Master of Social Work graduate student at Madonna University. I’ve completed the Bachelor of Social Work and held a 'Community Leadership' certificate. I've been working in customer service for 7+ years now and actively provide exceptional services to consumers. I carry over two years of relevant social work experience from the Dearborn Academy and Team Wellness Center, also gained significant knowledge from the Social Work program educators at Madonna University.
Overview
2
2
Work History
Substitute
THE DEARBORN ACADEMY
Dearborn, MI
11.2022 - Current
- Adapted lesson plans and student activities to meet needs of students with special learning needs
- Developed and implemented engaging lesson plans to accommodate varied student learning styles
- Followed lesson plans designed by absent teachers
- Developed lesson plans to align with grade-level standards and objectives
Medical Receptionist
FAST CARE URGENT CARE
Dearborn Heights, MI
01.2021 - 10.2022
- Greet and walk-in urgent care patients, and collect personal, medical and insurance information
- Answered phone calls and messages for over 100+ patients per day - assisting family physician medical facility with scheduling appointments, and handling patient files
- Managed office logistics by scheduling appointments, maintaining files and collecting payments
Education
Master of Social Work -
MADONNA UNIVERSITY
Livonia, MI 09.2022 - 05.2023
Bachelor of Social Work -
MADONNA UNIVERSITY
2022
Skills
- Proficient in Microsoft Office (MS Word, MS PowerPoint, MS Outlook, MS Excel)
- Strong Verbal Communication
- Empathetic
- Excellent Ability to Multitask
- Able to Handle Complex Tasks Efficiently
- Well Organized
- Critical Thinking
- Community Leadership
- Weekend Availability
Accomplishments
Team Wellness Center, Southgate, Michigan
09/2022 – Current
· Identify, evaluate, and provide treatment to behavioral and mental health illnesses by complete an entire intake process and including biopsychosocial, crisis plans, crisis interventions, treatment plans, pre-plans, individualized therapy, group therapy, family group therapy
The Dearborn academy, Dearborn, Michigan
09/2021 – 05/2022
· Identified student issues, developed, and implemented appropriate treatment plans
Timeline
Substitute
THE DEARBORN ACADEMY
11.2022 - Current
Master of Social Work -
MADONNA UNIVERSITY
09.2022 - 05.2023
Medical Receptionist
FAST CARE URGENT CARE
01.2021 - 10.2022
Bachelor of Social Work -
MADONNA UNIVERSITY
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