Fatha Adde

• Acted as the primary point of contact for clients transferring Housing Choice Vouchers (HCV) between jurisdictions, coordinating with other housing authorities via phone, email, and official documentation.
• Conducted eligibility interviews and verified household income, family composition, and other criteria to ensure ongoing compliance with HUD regulations.
• Maintained accurate and secure client files, including all required HUD forms (50058, 52665), ensuring documentation was complete and up-to-date.
• Processed and reconciled portability billings, tracked receivables, sent invoices, and resolved discrepancies for accurate financial management.
• Provided clear guidance to clients and landlords regarding program rules, rent calculations, and the portability process; conducted briefings for new and transferring participants.
• Ensured all portability activities and eligibility determinations complied with federal, state, and local regulations.
• Managed caseloads, processing rent adjustments, lease renewals, and interim or annual recertifications while maintaining meticulous records.
• Utilized housing authority software (e.g., Yardi) and standard office applications to streamline workflow and data management.

Emergency Response (ER) Role:

• Investigated allegations of child abuse and neglect, conducting interviews with children, parents, and collateral contacts to assess safety and risk.
• Determined immediate intervention needs, including child removal when necessary, and filed court petitions within critical 48-hour timelines.
• Facilitated “warm handoffs” to continuing service workers, ensuring continuity of care and case management.

Continuing Service Role:

• Developed and implemented child- and family-centered case plans, coordinating interventions such as counseling, parenting programs, and substance abuse treatment.
• Connected families to critical resources, including housing assistance, medical care, and public benefits.
• Monitored family progress toward reunification or arranged stable foster care placements when reunification was not possible.
• Prepared detailed reports and provided court recommendations to support informed judicial decisions.

• Partnered with ESMERA to deliver parent workshops focused on mental health, trauma, and educational success.
• Provided mental health interventions and conducted assessments of child abuse allegations.
• Drafted court reports for supervisor review, contributing to case management and legal proceedings.
• Assisted protective services workers with interviews, background checks, and requests for law enforcement reports.
• Mentored foster youth using a strengths-based approach to support personal development and resilience.
• Facilitated visits between parents and children in jail, analyzing and monitoring interactions to inform case planning.
• Participated in child and family team meetings, as well as multidisciplinary team meetings, to develop supportive case plans and outcomes.
• Utilized evidence-based research to enhance understanding of child welfare practices and family dynamics.

• Provided individual and group counseling to support students’ social, emotional, and behavioral development.
• Delivered crisis intervention and prevention programs for students experiencing urgent challenges.
• Conducted biopsychosocial assessments to identify student and family needs and inform intervention planning.
• Supported students in multidisciplinary teams, collaborating with psychologists, counselors, and administrators.
• Facilitated a girls’ empowerment group and conducted individual counseling sessions.
• Supported children experiencing crises, communicating concerns and progress with parents.
• Implemented the Second Step curriculum to provide social-emotional learning classes and skill development.
• Connected students and families with community resources, including housing assistance, counseling services, and public benefits.
• Advocated for students’ needs within the school and community, ensuring equitable access to services.

• Assisted social workers in monitoring adoptive and foster families to ensure safe, supportive environments.
• Participated in home visits, family assessments, and evaluations of prospective adoptive parents.
• Drafted reports for supervisor review and supported court hearings and adoption proceedings.
• Coordinated with foster parents, caseworkers, and agencies to facilitate smooth transitions for children.
• Learned and applied state and federal adoption regulations, trauma-informed care, and child welfare best practices.
• Supported children and families throughout the adoption process, providing guidance and resources.

• Ensured aircraft and passenger areas were clean and stocked.
• Managed aircraft marshaling and ensured on-time departures.