Cilicia Seitz

• Coordinated daily activities and schedules for program participants to enhance engagement and support.
• Developed and implemented individualized care plans that addressed specific needs of shelter residents.
• Facilitated communication between staff, volunteers, and community partners to ensure service delivery continuity.
• Trained new staff on program protocols and best practices to promote operational efficiency.
• Organized workshops and group sessions that fostered life skills development among participants.
• Reviewed and updated time and attendance system records.
• Improved communication among staff members through regular meetings and transparent reporting.
• Developed strong relationships with participants, fostering a supportive environment for personal growth.
• Maintained accurate records of attendance, incident reports, participant progress notes, and other essential documentation.
• Coordinated visitations and tours for program facility.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Implemented the use of active participants to volunteer in aiding the daily productivity of the Day Program.
• Data and intake demographics in HMIS

• Monitored shelter environment to ensure safety and security for residents.
• Coordinated intake processes, ensuring compliance with organizational policies
• Trained new staff on shelter protocols and emergency procedures, enhancing team performance.
• Maintained accurate records of resident interactions, incidents, and referrals.
• Monitored security cameras regularly to maintain a safe environment for all individuals within the facility at all times.
• Increased overall satisfaction among residents by actively listening to concerns and implementing improvements based on feedback.
• Promoted a positive and respectful atmosphere in the shelter by modeling appropriate behavior and treating residents with dignity.
• Collaborated with case managers to develop individualized service plans for each resident, addressing their unique needs and barriers to selfsufficiency.
• Encouraged resident accountability and self-sufficiency through consistent enforcement of rules, expectations, and consequences for noncompliance.
• Managed emergencies efficiently by adhering to established protocols while remaining calm under pressure.

• Monitored shelter environment to ensure safety and security for all residents.
• Maintained accurate records of resident interactions and shelter operations for reporting purposes.
• Conducted regular inspections of facilities to uphold cleanliness and safety standards.

• Assisted in thorough cleaning of residential homes, ensuring high standards of hygiene and presentation.
• Operated various cleaning tools and equipment to maintain efficiency and safety protocols.
• Demonstrated adaptability by learning new cleaning techniques and methods to meet diverse client needs.
• Performed detailed inspections of cleaned areas to ensure quality control and customer satisfaction.
• Contributed to process improvements that enhanced workflow efficiency within the cleaning team.
• Collaborated with lead House Cleaner to divide tasks effectively, maximizing productivity during shifts.
• Managed time effectively while working under pressure, ensuring all tasks were completed within designated time frames.

Presidents List

Graduate with Honors

• 3.91 GPA
• While attending MJC Modesto Junior College I studied an additional 39 units in Human Services.