Julie Burks

Implement a distinct program to help utilize rehabilitate interventions that specifically address the individuals life goals with key functions of improving functioning, facilitating recovery, achieving personal life goals, regaining feelings of self -worth and optimize illness management to promote skills to promote a positive quality of life with goals of helping restore individuals to have productive participation in family and community life.

Supervise and Train Support Staff, provide guidance and mentorship to staff ensuring staff adhere to program policies, and procedures.

Collected cash and checks from customers, applied payments by data entry, balanced daily transactions with other company.

• Prepared and mailed invoices to customers, processed payments, and documented account updates.

• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.

• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Processed customer transactions promptly, minimizing wait times.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.