Kaleb phifer
Longview,TX
Summary
Reliable individual with a proven track record in teamwork and communication. Known for enhancing safety protocols and implementing effective process improvements, ready to drive productivity in dynamic environments.
Overview
5
5
years of professional experience
Work History
Advisor II
Concentrix
07.2020 - 09.2022
- Provided expert guidance on customer service strategies to enhance client satisfaction.
- Developed training materials for new hires to ensure consistency in service delivery.
- Analyzed customer feedback data to identify trends and recommend process improvements.
- Collaborated with cross-functional teams to resolve complex customer issues effectively.
Handyman
Angi Services
09.2022 - 06.2023
- Performed general repairs and maintenance tasks, ensuring high-quality workmanship.
- Installed fixtures, including lighting, cabinets, and appliances, enhancing functionality and aesthetics.
- Conducted routine inspections to identify issues, providing timely solutions to prevent further damage.
- Collaborated with clients to understand needs and deliver tailored handyman services effectively.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
Automotive Detail Technician
Apache Auto
06.2023 - 11.2023
- Conducted thorough exterior and interior cleaning of vehicles using industry-standard tools and techniques.
- Applied high-quality wax and polish to enhance vehicle appearance and protect surfaces.
- Inspected vehicles for cleanliness standards, ensuring all areas met quality control guidelines.
- Assisted in training new staff on proper detailing procedures and safety protocols.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Improved overall shop efficiency with regular maintenance checks on equipment and timely reporting of any malfunctions or necessary repairs.
Lead Roustabout
Green Mule Services
11.2023 - 09.2024
- Supervised daily operations of crew, ensuring adherence to safety protocols and efficiency standards.
- Coordinated equipment maintenance schedules, reducing downtime and improving operational readiness.
- Implemented process improvements that streamlined workflows and increased productivity across projects.
- Improved overall site safety with implementation of best practices and constant communication among crew members.
- Coordinated with other departments like drilling crews and production personnel for seamless integration of operations.
Gas Turbine Mechanic
GE Vernova
12.2024 - 04.2025
- Conducted routine maintenance and troubleshooting on gas turbine systems to ensure optimal performance.
- Collaborated with engineering teams to implement system upgrades and enhancements for improved efficiency.
- Monitored operational parameters and performed diagnostic tests to identify and resolve mechanical issues.
- Enhanced safety, conducting regular checks of equipment and tools to ensure proper functioning.
- Assisted in the installation of new gas turbine equipment, ensuring seamless integration into existing systems.
Education
GED -
Jacksonville High School
Jacksonville, TX04-2020
Skills
- Teamwork and communication
- Power tool operation
- Hand tool proficiency
- Computer skills
- Safety procedures
- Diagnostics
- Technical data analysis
- First aid and CPR
- Problem-solving
- Teamwork and collaboration
- Hand and power tools
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Troubleshooting skills
- Organizational skills
- Adaptability and flexibility
- Effective communication
Timeline
Gas Turbine Mechanic
GE Vernova
12.2024 - 04.2025
Lead Roustabout
Green Mule Services
11.2023 - 09.2024
Automotive Detail Technician
Apache Auto
06.2023 - 11.2023
Handyman
Angi Services
09.2022 - 06.2023
Advisor II
Concentrix
07.2020 - 09.2022
GED -
Jacksonville High School