Fathy Elongo
Dallas,Texas
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Client Advisor
Neiman Marcus
11.2022 - Current
- Developed strong client relationships through effective communication and active listening.
- Assisted clients in identifying needs and recommending suitable products or services.
- Provided timely responses to client inquiries, ensuring satisfaction and retention.
- Collaborated with team members to enhance service delivery and operational efficiency.
- Sold over 1 million dollar in sales my first year.
Assistant Manager
Zara
07.2021 - 07.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education
Associate of Arts -
El Centro College
Dallas, TX05.2023
Skills
- Shift Coverage
- Employee Coaching and Motivation
- Customer Service
- Sales Strategies
- Greet Guests
- Retail Knowledge
Cross-selling techniques
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Sold over 1 million dollars in sales my first year.
Languages
French
Native or Bilingual
Timeline
Client Advisor
Neiman Marcus
11.2022 - Current
Assistant Manager
Zara
07.2021 - 07.2022
Associate of Arts -
El Centro College