Fatima Aguilera
Hialeah,FL
Summary
Professional logistics specialist with proven experience in streamlining supply chain operations and ensuring timely deliveries. Strong focus on team collaboration, adaptability, and achieving results. Skilled in inventory management, shipment coordination, and problem-solving. Reliable and flexible, capable of meeting changing needs and contributing to operational efficiency.
Overview
3
3
years of professional experience
Work History
Substitute Teacher
Kelly Educational Services
01.2023 - Current
- Administered tests and assessments according to school guidelines
- Utilized various teaching methods such as lectures, discussions, audio-visual presentations
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization
- Composed, edited and typed complex memos and reports with job-related software
HC Biologics
Logistics Associate
04.2024 - 12.2024
- Streamlined workflow for increased productivity and efficiency in the lab environment.
- Collaborated with cross-functional teams to optimize biologics production processes.
- Coordinated sample transfers between departments for analysis or further processing.
- Assisted in troubleshooting complex issues within the biologics process, contributing to swift resolutions and minimal downtime.
- Maintained accurate records of all biologics samples, guaranteeing traceability throughout the process.
- Established strong working relationships with vendors and suppliers to secure high-quality materials at competitive prices.
- Identified opportunities for cost savings in the biologics production process, leading to reduced overhead expenses without compromising quality.
- Developed and executed validation protocols for new equipment, ensuring proper operation and compliance with industry standards.
Personal Assistant
Nicolas Aguilera
01.2024 - 07.2024
- Managed cash drawer responsibly throughout shift
- Scheduled reservations for groups and special events
- Resolved customer complaints promptly and courteously
- Managed office supplies inventory and placed orders when necessary
- Sorted mail received daily for distribution throughout the office
- Prepared documents such as reports, presentations, agendas, and correspondence
Costumer Services
Haagen Daz's
01.2023 - 07.2023
- Investigated escalated customer complaints utilizing problem-solving skills to identify root causes of issues
- Collaborated with colleagues from other departments to resolve customer concerns quickly
- Followed up with customers after transactions to ensure satisfaction levels were met
- Researched complex issues raised by customers, identified solutions, and provided timely responses
- Maintained a high level of professionalism while interacting with customers via phone or email
- Answered incoming customer inquiries regarding product and service information
Store Manager
Burlington
01.2022 - 12.2022
- Conducted daily store operations, including opening and closing procedures and cash handling
- Monitored inventory levels and placed orders to restock shelves
- Resolved customer complaints in a timely manner
- Recruited, trained and supervised new employees
- Prepared monthly reports on sales figures, expenses, profits
Education
Associate of Arts - Information Technology
Miami Dade College
Miami, FL04.2025
High School Diploma - undefined
Hialeah High School
Hialeah, FL07.2022
Skills
- Behavior management
- Classroom organization
- Verbal and written communication
- Creativity in teaching
- Disciplinary procedures
- Special education
Timeline
HC Biologics
Logistics Associate
04.2024 - 12.2024
Personal Assistant
Nicolas Aguilera
01.2024 - 07.2024
Substitute Teacher
Kelly Educational Services
01.2023 - Current
Costumer Services
Haagen Daz's
01.2023 - 07.2023
Store Manager
Burlington
01.2022 - 12.2022
High School Diploma - undefined
Hialeah High School
Associate of Arts - Information Technology
Miami Dade College
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