Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

FATIMA ALI

Manassas,VA

Summary

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Efficient administrator eager to leverage knowledge in cloud-based database management systems. Skilled in database security, backup and recovery with good understanding of automation and containerization tools. Team-oriented with strong work ethic.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Office Administrator

10950 Campus Dr, Manassas, VA 20109
07.2023 - Current
  • Interacted with customers by phone, email, or in person to provide information.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Maintained electronic and paper filing systems for easy retrieval of information.

Web Editor/Web Developer Intern

HIGHER LEVEL DMV ENRICHMENT CENTER
01.2023 - Current


  • Wrote custom HTML and CSS for existing websites.
  • Used content creation tools and digital media to design websites.
  • Build web pages via HTML, Dreamweaver, and Adobe Photoshop
  • Developed Squarespace for designing webpages.


Technology Teacher

Cyberteck Academy
05.2022 - 05.2023


  • Maintain computer equipment used in instruction
  • Prepare and deliver lectures to students on topics such as data structure, software design, Game coding, Animations, minecraft modding
  • Trained and developed students' skills in word-processing, spreadsheet and database programs.

IT Support

MICROCENTER
04.2020 - 03.2021
  • Aided in troubleshooting hardware and software
  • Assisting desk support team with installation and configuration of technology
  • Partnered with IT support to troubleshoot and address platform issues.
  • Helped provide customer service by responding to phone, email, and online requests

Education

Associate of Science - Information Technology

Northern Virginia Community College
8333 Little River Turnpike, Annandale, VA 22003
07.2023

Skills

  • Design Team Recommendations
  • Equipment Management
  • IBM WebSphere Portal
  • IT Solution Implementation
  • Communications Strategies
  • Project Management
  • Teamwork

Certification

  • [Database specialist],[Northern virginia community college]
  • [Google IT Support Professional Certificate], [Google]
  • [Web Editor]

Timeline

Office Administrator

10950 Campus Dr, Manassas, VA 20109
07.2023 - Current

Web Editor/Web Developer Intern

HIGHER LEVEL DMV ENRICHMENT CENTER
01.2023 - Current

Technology Teacher

Cyberteck Academy
05.2022 - 05.2023

IT Support

MICROCENTER
04.2020 - 03.2021

Associate of Science - Information Technology

Northern Virginia Community College

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