Fatima Alvarado
Hollywood,CA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Universal Studios Hollywood
05.2017 - Current
- Sales Associate in Retail Department
- Oversaw Jurassic Outfitter opening and closing duties
- Skilled at cash handling and accounting.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Marshalls Sales Associate
Marshalls
10.2020 - 08.2022
- Up-sold customers
- Assisted with returns
- Responsible for store display
- Maintained clean service environment
- Provided pleasant customer service
- Conducted credit card transactions through POS System.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Associate of Science - Political Science
Santa Monica College
Santa Monica, CA12.2023
Associate of Arts - Liberal Arts And Sciences
Santa Monica College
Santa Monica, CA12.2023
Skills
- Customer Service
- Retail Sales
- Supervising Experience
- Problem-Solving
- Teamwork and Collaboration
- Time Management
Certification
Driver's license
Languages
Spanish
Professional Working
Timeline
Marshalls Sales Associate
Marshalls
10.2020 - 08.2022
Retail Sales Associate
Universal Studios Hollywood
05.2017 - Current
Associate of Science - Political Science
Santa Monica College
Associate of Arts - Liberal Arts And Sciences
Santa Monica College
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