Fatima Baptiste
Pompano Beach
Summary
Professional behavior technician with strong skills in implementing and monitoring behavior intervention plans. Skilled in applied behavior analysis, data collection, and progress monitoring. Collaborative team member focused on achieving positive outcomes and adapting to evolving needs. Reliable and driven by results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
3 Step Therapy
Coconut Creek, FL
09.2025 - Current
- Implemented individualized treatment plans to enhance client behavioral outcomes.
- Collaborated with multidisciplinary teams to assess and monitor client progress.
- Utilized data collection methods to track behavioral modifications effectively.
- Trained and mentored new RBTs in best practices and therapeutic techniques.
Registered Behavior Technician (RBT)
InBloom Autism Services
Davie, FL
03.2024 - 07.2025
- Worked as part of collaborative team to address changing needs of children and families.
- Monitored and documented client progress, ensuring accurate reporting for supervisors and caregivers.
- Delivered interventions targeting communication, social, and behavioral skills for individuals with autism spectrum disorder (ASD).
- Collaborated with Board-Certified Behavior Analysts (BCBAs) to adjust treatment plans and ensure therapy effectiveness.
- Implemented individualized treatment plans to support skill acquisition and behavior modification.
Store Associate
ALDI
Boca Raton, FL
10.2021 - 03.2024
- Stocked merchandise and ensured shelves were fully replenished for customers.
- Operated cash registers efficiently, processing payments and handling refunds with accuracy.
- Assisted customers by answering questions and providing product recommendations.
- Maintained the store’s cleanliness and organization, ensuring a professional shopping environment.
- Trained new team members on store procedures and customer service standards.
- Demonstrated teamwork and adaptability in a fast-paced retail environment.
- Supported inventory management by performing regular stock counts and identifying discrepancies.
Grocery Store Associate
Publix
Wilton Manors, FL
03.2018 - 07.2021
- Interacted directly with customers to address concerns and resolve problems.
- Managed a cash register, including ringing up purchases and administering refunds.
- Provided premier customer service, including greeting customers and answering questions.
Customer Service Representative
Teleperformance
Boca Raton, FL
09.2020 - 09.2020
- Resolved an average of 50-60 customer inquiry calls per day.
- Evaluated customer history to determine eligibility for services and features.
- Performed account maintenance on Corporate/Business Accounts.
- Troubleshot equipment and system issues.
- Negotiated collection on past-due payments or arranged payment extensions.
- Upsold products, services, and upgrades to customers.
- Selected as Senior Specialist to assist agents with escalated calls and system issues.
Education
Bachelor of Arts - Psychology
Florida Atlantic University
Boca Raton, FL05.2025
Associate of Arts - Psychology
Broward College
Fort Lauderdale, FL12.2022
Master of Science - Applied Behavior Analysis
Purdue Global University
West Lafayette, IN11-2026
Skills
- Communication skills
- Social skills development
- Discrete trial training
- Applied behavior analysis
- Behavioral Therapy
- Applied behavior Analysis therapy techniques
- Collaboration with professionals
- Relationship building
- Behavioral support
Certification
RBT - Registered Behavior Technician
Languages
English
Native or Bilingual
Haitian Creole
Full Professional
Timeline
Registered Behavior Technician
3 Step Therapy
09.2025 - Current
Registered Behavior Technician (RBT)
InBloom Autism Services
03.2024 - 07.2025
Store Associate
ALDI
10.2021 - 03.2024
Customer Service Representative
Teleperformance
09.2020 - 09.2020
Grocery Store Associate
Publix
03.2018 - 07.2021
Bachelor of Arts - Psychology
Florida Atlantic University
Associate of Arts - Psychology
Broward College
Master of Science - Applied Behavior Analysis
Purdue Global University