Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fatima Cook

Brooklyn,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Assistant Manager

The Hummus And Pita Co
02.2012 - Current
  • Open and close location and monitor shift changes to uphold successful operations strategies and maximize business success.
  • Developed performance measurement strategies, identifying areas for improvement.
  • Resolve customer complaints and concerns professionally, resulting in increased customer loyalty.
  • Coordinate with catering staff to deliver food services for special events and functions.
  • Ensure compliance with health department regulations by maintaining a clean and safe dining environment.
  • Collaborated with management team on marketing initiatives to boost brand awareness and attract new clientele.
  • Train new cashiers with positive and encouraging techniques to maximize performance and team contributions.


Assistant Floor Manager

Conway Stores
04.2010 - 09.2011
  • Improved store appearance by ensuring regular maintenance, cleanliness, and adherence to visual merchandising standards.
  • Optimized merchandise display layouts with attention to product placement, maximizing exposure for high-selling items.
  • Facilitated smooth store operations with diligent delegation of tasks to appropriate team members.
  • Oversaw supply restocking, area cleaning, and product organization.

Lead Cashier

Hale And Hearty Soups
01.2007 - 11.2009
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.

Education

High School Diploma -

George Westinghouse High School
Brooklyn, NY
06.2006

Skills

  • Customer Focus
  • Phone Etiquette
  • Detail Oriented
  • Process Improvement
  • Professional and Courteous
  • Strategic Planning
  • Team Leadership
  • Strong multitasking
  • Time management expertise

Certification

Qualifying Certificate in Food Protection

Timeline

Assistant Manager

The Hummus And Pita Co
02.2012 - Current

Assistant Floor Manager

Conway Stores
04.2010 - 09.2011

Lead Cashier

Hale And Hearty Soups
01.2007 - 11.2009

High School Diploma -

George Westinghouse High School

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Fatima Cook