Fatima edwards
Columbus,OH
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. OSHA certified, demonstrating commitment to safety standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
E-Commerce Personal Shopper
Kroger
Canal Winchester, OH
10.2021 - Current
- Greeted customers and answered inquiries about products, services, and store policies.
- Developed an understanding of customer preferences by asking probing questions to gain insights into their needs.
- Created personalized shopping experiences for customers based on their individual tastes and budgets.
- Provided product recommendations to customers.
- Processed online orders quickly and accurately.
- Managed inventory levels to ensure availability of desired items for clients.
- Attended weekly team meetings to discuss new products, strategies, and customer feedback.
Education
High School Diploma -
Zenith Academy High School
Columbus, OH05-2024
Some College (No Degree) - Real Estate
Columbus State Community College
Columbus, OHSkills
- Sales strategy development
- Purchase Recommendations
- Planning and Organization
- Accurate money handling
- Attention to Detail
- Online Order Processing
- Upbeat and Outgoing Attitude
- Advertising and marketing
- Verifying Order Accuracy
- Decision-Making
- Customer Service
- Online ordering familiarity
- Mobile ordering understanding
- Customer Relations
- Strong interpersonal skills
- Product awareness
- Trend understanding
Certification
- OSHA Certified
Accomplishments
- Early graduate
- SkillsUSA member
Affiliations
- Hairstylist and business owner
References
References available upon request.
Timeline
E-Commerce Personal Shopper
Kroger
10.2021 - Current
High School Diploma -
Zenith Academy High School
Some College (No Degree) - Real Estate
Columbus State Community College
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