Fatima Encino
Santa Monica,CA
Summary
Energetic individual with several years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. As well as always open to learning new things and trying out different job positions if needed.
Overview
3
3
years of professional experience
Work History
Pet Sitter
Rover.com
Santa Monica, CA
01.2023 - Current
- Communicated with clients regularly regarding their pet's care needs and progress.
- Maintained detailed records of each visit, including tasks completed, medications administered, food and water intake.
- Administered oral medications as prescribed by the veterinarian or client instructions.
- Monitored pet behavior for any signs of distress or illness and reported any changes to the owner immediately.
- Conducted regular walks for dogs, ensuring physical activity and socialization.
Cashier
Santa Monica Pier
Santa Monica, CA
06.2024 - 10.2024
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Cashier
Oakberry Acai
Santa Monica, CA
01.2024 - 05.2024
- I took orders and made them at the same time since the store was always ran by one person at all times.
- In charge of opening/closing the store in a proper manner
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped with purchases and signed customers up for rewards program.
Store Associate
Petco
Los Angeles , CA
05.2023 - 01.2024
- Operated cash register to process customer purchases.
- Greeted customers and provided assistance with selecting pet food, accessories, and supplies.
- Maintained cleanliness of store by sweeping and mopping floors, dusting shelves, and organizing merchandise.
- Restocked shelves with new merchandise as needed.
- Answered phone calls from customers inquiring about products, services, and store policies.
- Described merchandise and explained use, operation and care.
Server
Bruxie
Santa Monica, CA
03.2022 - 01.2023
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
Lead Cashier
Wingstop
Santa Monica, CA
10.2021 - 03.2022
- Responsible for opening and closing registers accurately according to established procedures.
- Addressed customer complaints promptly while remaining professional in challenging situations.
- Performed side duties such as cleaning or organizing shelves when time permitted.
Education
High School Diploma -
Olympic Continuation School
Santa Monica CA08-2022
Skills
- Client Communication
- Flexible Schedule
- Positive Attitude
- Valid Driver's License
- Calm Demeanor
- Clean Background Check
- Fast Learner
- Expectation setting
Affiliations
- I enjoy the everything outdoor whether it's a hike, a picnic, or day at the beach.
- In my free time I enjoy making pottery.
Accomplishments
- Growing up I was a Boys and Girls Club kid. From the ages of 13-17, 4 years in a row, I won the member of the year award for my good behavior, good leadership, and being a good role model for the younger kids.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cashier
Santa Monica Pier
06.2024 - 10.2024
Cashier
Oakberry Acai
01.2024 - 05.2024
Store Associate
Petco
05.2023 - 01.2024
Pet Sitter
Rover.com
01.2023 - Current
Server
Bruxie
03.2022 - 01.2023
Lead Cashier
Wingstop
10.2021 - 03.2022
High School Diploma -
Olympic Continuation School
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