FATIMA FORD
Bellevue,Washington
Summary
Skilled community and resource specialist with a solid history of success in providing equitable resources. Promoting self advocacy and leading program operations. Bringing over 7 years of experience working with families, special needs, young teens and adults. Focused on teaching important transferable life skills.
Overview
8
8
years of professional experience
Work History
Behavioral Health Assistant
PSESD 121
11.2022 - Current
- Supported students needing mental health care and promote positive outcomes.
- Counseled students individually and in group sessions to help promote personal and educational motivation.
- Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
- Developed and implemented individualized academic plans for students.
- Developed goal-oriented psycho-educational and activity therapy groups to improve students level of functioning.
Eligibility/Community Resource Specialist
King County
12.2019 - 10.2022
- Provided the necessary resources based on eligibility criteria
- Followed up with clients monthly to touch basis on needs
- Used range of interventions and instructional techniques to find what best suits my clients
- Coordinated relevant outside resources and helped secure necessary referrals
- Assisted with execution of intake forms for case management and recertification periods
- Managed caseloads of families, young adults, teens, elderly, those who were disabled and needed stability including resources
- Held care conferences with residents and families to review resident health and condition
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs
- Guided clients through transition to independent living within community
- Developed appropriate treatment plans focusing on each individual's needs.
Client Support Specialist
Entergy
03.2017 - 10.2019
- Made referrals to utilize community resources for resident's needs
- Interviewed potential clients, collecting personal information to determine eligibility for utility assistance
- Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for utility assistance
- Gathered financial information from clients regarding income, assets and debts
- Answered questions and responded to inquiries to deliver high level of service to clients
- Managed intake of new claims and performed routine follow-ups
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
Education
Associate of Science - Human Services
Shoreline Community College
Skills
- Applied Behavioral Analysis
- Case Management/Goal setting
- Knowledge of community resources
- Experience working with diverse backgrounds
- Daily living skill development
- Social skill development
- Experience in mental health practices and recovery
- Care Plan Development
Timeline
Behavioral Health Assistant
PSESD 121
11.2022 - Current
Eligibility/Community Resource Specialist
King County
12.2019 - 10.2022
Client Support Specialist
Entergy
03.2017 - 10.2019
Associate of Science - Human Services
Shoreline Community College
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