Open To Work
FATIMA HALIM
Opinionsltd
Thorofare,NJ
Work Preference
Desired Job Title
Office ManagerDriverAccount ManagerAssit Site SupervisorSecurity Officer
Important To Me
Career advancementFlexible work hoursHealthcare benefitsWork from home optionPaid time offWork-life balancePaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekCompany CulturePersonal development programsTeam Building / Company Retreats
24
years of professional experience
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Office management professional with a track record of optimizing administrative functions and fostering productive a productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Work History
Office Manager
7 Years- Resolved guest complaints promptly, enhancing customer satisfaction and loyalty
- Resolved guest complaints or issues promptly and effectively, maintaining high levels of customer satisfaction
- Created daily reports on occupancy rates, revenue generated, and other key metrics to inform decision-making processes
- Developed strong relationships with corporate clients, meeting their specific needs and fostering repeat business
- Facilitated survey sessions to collect valuable consumer feedback for market research purposes and recruited consumers to take part in conducting surveys
Driver
1 Year 10 Months- Operate handicap accessible vehicles with wheelchair lifts
- Provide transportation to elderly, disabled and customers with doctors' appointments in rural areas
- Ensured safe and timely arrival for customers at their destinations
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Account Manager
1 Year 4 Months- Oversaw the Bb&T Data Center account and implemented proper security measures.
- I had a staff of 8, and I had to maintain coverage for 24 hr shifts and maintain the scheduling to make sure all hours were covered
- The job was to maintain high-security monitor cameras and patrols to ensure the safety of the staff and follow security procedures
Assit Site Supervisor
2 Years 7 Months- Greeted clients entering the office. Determined the nature and purpose of their visit. Directed or escorted them to specific destinations and issued visitors' passes.
- Operated telephone switchboard to answer, screen, and forward calls, provided information, took messages, and scheduled appointments efficiently.
- Listened and resolved customers' complaints in a timely manner.
- Trained and managed twelve new staff members in proper job requirements and achieved significant improvements in their productivity.
- Selected materials needed to complete work assignments and maintained logs of activities.
Security Officer
3 Years- Monitored CCTV and patrolled facilities and parking areas to maintain access control and ensure safety.
- Welcomed customers to facility and gave visitors badges as needed.
- Escorted individuals to designated areas to ensure safety protocols were followed per client policies.
USO Security Officer
3 Years 5 Months- Greeted clients when entering the office. Determined the nature and purpose of the visit. Directed or escorted them to specific destinations, and issued visitor's passes when required.
- Operated telephone switchboard to answer, screen, and forward calls; provided information, took messages, and scheduled appointments efficiently.
- Listened and resolved customers' complaints in a timely manner.
- Trained and managed twelve new staff members in proper job requirements and achieved significant improvements in their productivity.
- Selected materials needed to complete work assignments and maintained logs of activities.
Security Officer
1 Year 7 Months- Greeted clients when entering the office. Determined the nature and purpose of the visit. Directed or escorted them to specific destinations, and issued visitor's passes when required.
- Operated telephone switchboard to answer, screen, and forward calls, provided information, took messages, and scheduled appointments to facilitate effective communication.
- Listened and resolved customers' complaints in a timely manner.
Education
High School Equivalency Diploma - General High School Curriculum
Vocational School Certificate/License - Brick Mason
Skills
Office management
Administrative support
Project Coordination
Data Analysis
Report generation
Organizational skills
Time Management
Customer service
Timeline
Office Manager
Opinionsltd
12.2018 - 12.2025Read More
Driver
MV Transportation Services
09.2016 - 07.2018Read More
Account Manager
Allied Universal Security Services/BB&T Data Center
08.2016 - 12.2017Read More
Assit Site Supervisor
Alliedbarton Security Svc
09.2013 - 04.2016Read More
Security Officer
AlliedBarton Security Svc
09.2010 - 09.2013Read More
USO Security Officer
Wackenhut
09.2005 - 02.2009Read More
Security Officer
Burns
09.2001 - 04.2003Read More
Job Corps
Vocational School Certificate/License from Brick Mason
Read More
Job Corp
High School Equivalency Diploma from General High School Curriculum
Read More