Summary
Overview
Work History
Education
Skills
Education Certification
Languages
Timeline
Generic

Fatima Herreros Cruz

Bergenfield,NJ

Summary

To obtain a position where my skills and education are utilized and developed. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. In addition, to making a significant contribution to the success of the company.

Overview

7
7
years of professional experience

Work History

Kate Spade Sales Associate II

Kate Spade
11.2019 - Current
  • Drives sales through customer engagement, suggestive selling and extensive product knowledge
  • Perform all functions regarding stock, and all related housekeeping tasks
  • Maintain up to date knowledge on product, promotion and store policy
  • Met weekly sales goal, that includes meeting leather penetration as well as having a high Average dollar per Transaction(ADT).
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

College Bridge Coach

High School Of Fashion Industries
07.2017 - 06.2023
  • Assists more than one hundred students with the steps of the college process including applications, financial aid, and matriculation
  • Facilitates in designing school wide awareness campaigns to promote applications and knowledge
  • Collect and compare information using a school-wide database to help maintain information pertaining to individual students and their process
  • Attend weekly meetings with other college advisors to review all graduating seniors’ status in the college process and any issues to be aware of.
  • Collaborated with other Bridge coaches and Guidance Counselors to create and execute effective College plans for the students.

Education

Bachelor of Arts - Psychology

City College of New York of The City University of New York, The
New York, NY
12.2024

Skills

  • Fluent in Spanish and English
  • Communication skills
  • Organizational Skills
  • Microsoft Office Suite
  • Social Media Management
  • Adaptability & Flexibility
  • Customer Service
  • Time Management
  • Problem-solving skills

Education Certification

  • City College of New York, New York, NY, 2024, Psychology
  • Nocti certified in Fashion Merchandising and Marketing

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working

Timeline

Kate Spade Sales Associate II

Kate Spade
11.2019 - Current

College Bridge Coach

High School Of Fashion Industries
07.2017 - 06.2023

Bachelor of Arts - Psychology

City College of New York of The City University of New York, The

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Fatima Herreros Cruz