Irina Zelaya
Brooklyn
Overview
19
19
years of professional experience
Work History
Kate Spade Specialist Manager
Lord and Taylor
New York, New York
02.2011 - Current
- Visual Merchandising
- Providing excellent customer service and drive sales thought clientele.
- Communicate to staff daily goals. Conduct daily rallies to motivate staff to increase sales.
- Counting money and doing daily deposits.
Team Leader/Groundwork INC.
Groundwork INC.
Brooklyn, NY
02.2010 - 02.2011
- Assist in creating, organization and instruction a recreation program for youth, including arts and crafts, physical activities, and special interest activities.
- Encourage positive behavior and follow discipline policy
- Develop and maintain positive relationship with children, staff and parents.
- Work under the supervision of the After School Program Supervisor.
Mellor’s Drug Store
Brooklyn, NY
01.2009 - 12.2009
- Answered and directed calls to other staff and department in the pharmacy
- Entered prescription label into database
- Organized and delivered prescription to patients.
- Answered all inquires related to orders and prescriptions and processed orders as per the insurance companies prerequisite.
- Called insurance companies and Medical for claim adjustment
Front Desk Clerk
Staybridge Suites
Plainfield, IN
06.2007 - 12.2008
- Provided administrative assistance to hotel personnel and clients
- Answered phones and directed calls to respective manager
- Made reservation for new guess
- Assisted with special events at the hotel
- Collected payments and organized billing reports.
- Successfully completed all jobs on timely manner.
Childcare Assistant
Living Christ for Kids
Plainfield, IN
01.2007 - 11.2007
- Established and maintained a safe and healthy environment for children
- Supervised children, engaged then in writing and reading activities
- Planned education and recreation activities for children
- Facilitated structured projects and other engaging activities for children.
- Prepared nutritionist meals for the children
- Maintained and followed set schedule (i.e. nap and meal time)
- Kept designated areas in habitual conditions at all times.
- Assisted Spanish-speaking parents with any questions
- Performed other duties as assigned.
Education
Associate - Medical Assistant
Ivy Tech Community College
Indianapolis, INNo Degree - Early Childhood Care And Education
CDA
High School - undefined
Ben Davis High School
Indianapolis, IN06.2007
Skills
- Good filling and organizational skills
- Bilingual (Fluent in English and Spanish)
- Able to provide verbal and written translation
- Ability to take accurate phone message, and deliver message promptly
- Operate various office machines, such as photocopiers, scanners, facsimile machines, voicemail system and computer-software
- Able to review and organize files, and has ability to enter information into different databases
- Good customer-relation background
- Great interpersonal Skill; hard worker, respectful, able to multitask, responsible and willing to perform any assigned duty
Timeline
Kate Spade Specialist Manager
Lord and Taylor
02.2011 - Current
Team Leader/Groundwork INC.
Groundwork INC.
02.2010 - 02.2011
Mellor’s Drug Store
01.2009 - 12.2009
Front Desk Clerk
Staybridge Suites
06.2007 - 12.2008
Childcare Assistant
Living Christ for Kids
01.2007 - 11.2007
Associate - Medical Assistant
Ivy Tech Community College
High School - undefined
Ben Davis High School
No Degree - Early Childhood Care And Education
CDA