Fatima Kinteh
Columbus,OH
Summary
Dynamic team member with a proven track record at Holowicki McDonald's, excelling in customer service and cash handling. Recognized for enhancing guest satisfaction through effective problem-solving and teamwork. Demonstrated ability to thrive in fast-paced environments while maintaining a positive attitude and delivering exceptional service.
Overview
2
2
years of professional experience
Work History
Team Member
Holowicki Mcdonalds
2023.09 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed cash register operations, maintaining accurate transactions and balances.
- Assisted in training new team members on restaurant policies and procedures.
- Implemented efficient workflow processes to improve service speed and accuracy.
- Maintained cleanliness and organization of dining area and kitchen facilities.
- Resolved customer complaints promptly, enhancing overall guest satisfaction experience.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Education
No Degree - Data Analytics
Thomas Worthington Highschool
300 W Dublin Granville Rd, Worthington, OH 43085 2026-05
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
Timeline
Team Member
Holowicki Mcdonalds
2023.09 - Current
No Degree - Data Analytics
Thomas Worthington Highschool