Fatima Mendoza
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly learning new skills.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Security Guard/Dispatcher
PSC Security
Oxnard, USA
08.2020 - Current
- Coordinated communication from security guards, addressing and resolving issues efficiently.
- Responded promptly to alarms and incidents, coordinating with local authorities.
- Monitored premises through CCTV to ensure safety and security of property and personnel.
- Maintained order during special events.
- Creates daily reports on any incidents or accidents.
- Maintained detailed logs of daily activities and security incidents for reporting purposes.
- Calls Vendors, Contractors, Oxnard PD, Fire Department and Ambulance in case of emergency.
Security Guard/Event Staff
Allied Universal Event
Thousand Oaks, USA
08.2020 - Current
- Assisted in coordinating event logistics for concert performances.
- Greeted patrons and directed them to appropriate locations inside venue, enhancing guest experience.
- Collaborated with event staff to manage crowd control during large gatherings.
- Collaborated with event staff to manage crowd control during large gatherings, ensuring safety and smooth event flow.
- Checked identification and credentials for authorized personnel access at events.
- Greeter for events directing patrons to appropriate locations inside the venue.
- Provided customer service while addressing guest inquiries and concerns, fostering a welcoming environment.
- Provided customer service assistance to staff and visitors in a professional manner.
Education
High School Diploma -
Rio Mesa High School
Oxnard, CA 08.2015 - 08.2019
Skills
- Security
- CCTV
- Surveillance
- Dispatch Coordination
- Dispatch
- Incident Reporting
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Customer Service Operation
- Time Management
- Effective Communication
- Dispatch
- Teamwork
- English fluency
- Spanish fluency
- Reliability
- Document preparation
Certification
Guard Card
Languages
- Spanish, Fluent
- English, Fluent
Timeline
Security Guard/Dispatcher
PSC Security
08.2020 - Current
Security Guard/Event Staff
Allied Universal Event
08.2020 - Current
High School Diploma -
Rio Mesa High School
08.2015 - 08.2019