Fatima Mirzai
Retail Sales Associate
Tulsa,Oklahoma
Summary
With a diverse background in retail, education, and community support, I bring a wealth of experience to the table. As a sales associate for a leading fashion brand, my focus was on providing exceptional customer service and creating a welcoming shopping experience. Currently, thriving as a teacher assistant and translator in an inclusive school setting, I have the privilege of supporting refugee students and their families. My ability to speak multiple languages allows me to effectively communicate and connect with individuals from various cultural backgrounds. My ultimate goal is to ensure that everyone feels seen, heard, and supported in any environment.
Overview
7
7
years of professional experience
1
1
Certification
3
3
Languages
Work History
Teacher Assistant & Translator
Tulsa Public Schools
Tulsa, OK
06.2023 - Current
- Provide classroom support for refugee students, assisting with academic tasks and integration into the school environment
- Serve as a translator and cultural liaison between refugee families and school staff, ensuring clear and respectful communication
- Help build a positive, inclusive learning atmosphere by supporting both students’ academic and emotional needs
- Translate important school materials and participate in parent-teacher conferences to bridge communication gaps
- Collaborate with teachers and staff to adapt learning materials and support students’ unique educational needs
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Childcare worker
YWCA TULSA OKLAHOMA
Tulsa, Oklahoma
02.2024 - 05.2024
- Provided daily care and support for children of Afghan refugee families with empathy and patience
- Assisted in coordinating interpretation services and supporting refugee parents during service sessions
- Built strong, trust-based relationships with clients and team members
- Delivered high-quality care while ensuring a safe and inclusive environment
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Sales Associate
Mavi Jeans
Turkey
09.2021 - 03.2023
- Greeted customers warmly and created a welcoming shopping environment
- Assisted clients in finding products that matched their style and needs, leading to high customer satisfaction
- Maintained store cleanliness and organized merchandise displays to enhance visual appeal
- Handled transactions at the register, processed returns and exchanges efficiently
- Supported inventory management and restocking during high-demand periods
- Built strong product knowledge to effectively upsell and promote new collections
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
Translator and Interpreter
PUBLIC INTERPRETATION AND TRANSLATION
Ankara, Turkey
01.2018 - 06.2022
- Offered interpretation and translation services in community and healthcare settings
- Supported non-English-speaking individuals in accessing essential services
- Maintained professionalism and cultural sensitivity during all interactions
- Communicated clearly under pressure and handled sensitive topics with care
- Received positive feedback from clients for exceptional attention to detail in translated documents and interpreted conversations.
- Translated documents from Language to Language.
Counseling Program Assistant
ASSOCIATION OF IMMIGRANTS RIGHTS AND SOCIAL COHESION
Ankara, Turkey
01.2019 - 02.2022
- Assisted in organizing mental health workshops and social inclusion programs
- Supported immigrant women and youth in developing emotional resilience
- Collaborated with counselors and volunteers to provide support in multicultural environments
- Encouraged open communication and built rapport with program participants
- Coordinated event logistics, including venue selection, catering arrangements, and attendee registration processes.
- Assisted with planning and coordinating day-to-day and special program activities.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
Education
Interpretation/Translation Services for Afghan Refugees - undefined
YWCA TULSA OKLAHOMA
Tulsa, OKInterpretation/Translation Services for Afghan Refugees - undefined
WELCOMERS INTERNATIONAL
Tulsa, OKInterpretation/Translation Services for Afghan Refugee - undefined
PUBLIC INTERPRETATION AND TRANSLATION
Ankara 01.2018 - 6 2023
GRADUATION - undefined
MAHIR IZ ANADOLU IMAM HATIP
Ankara, Turkish 09.2020 - 4 2022
ENGLISH SECOND LANGUAGE DEVELOPMENT - undefined
TULSA COMMUNITY COLLEGE NORTHEAST CAMPUS
Tulsa, OKMENTAL RESILIENCE - undefined
ASSOCIATION OF IMMIGRANTS RIGHTS AND SOCIAL COHESION
Ankara 01.2019 - 2 2022
CERTIFICATE IN TURKISH LANGUAGE DEVELOPMENT - undefined
SOCIAL COHESION
Ankara 09.2021 - 1 2022
CERTIFICATE IN ENGLISH LANGUAGE DEVELOPMENT - undefined
BRITISH SCHOOL
Ankara 12.2021 - 3 2022
Skills
Customer Service
Communication Skills
Multilingual (English, Dari, Turkish, Persian)
Sales & Product Knowledge
Team Collaboration
Cultural Sensitivity
Translation & Interpretation
Time Management
Adaptability
Conflict Resolution
Community Service
- Welcomers International Association, Interpretation and Social Services for Afghan Refugees, Tulsa, Oklahoma, 08/01/23
- YWCA Tulsa, Childcare Services for Afghan Refugees, Tulsa, Oklahoma, 01/01/24
Certification
Hair Styling & Makeup Certification
Timeline
Childcare worker
YWCA TULSA OKLAHOMA
02.2024 - 05.2024
Teacher Assistant & Translator
Tulsa Public Schools
06.2023 - Current
Hair Styling & Makeup Certification
12-2022
CERTIFICATE IN ENGLISH LANGUAGE DEVELOPMENT - undefined
BRITISH SCHOOL
12.2021 - 3 2022
Sales Associate
Mavi Jeans
09.2021 - 03.2023
CERTIFICATE IN TURKISH LANGUAGE DEVELOPMENT - undefined
SOCIAL COHESION
09.2021 - 1 2022
GRADUATION - undefined
MAHIR IZ ANADOLU IMAM HATIP
09.2020 - 4 2022
Counseling Program Assistant
ASSOCIATION OF IMMIGRANTS RIGHTS AND SOCIAL COHESION
01.2019 - 02.2022
MENTAL RESILIENCE - undefined
ASSOCIATION OF IMMIGRANTS RIGHTS AND SOCIAL COHESION
01.2019 - 2 2022
Translator and Interpreter
PUBLIC INTERPRETATION AND TRANSLATION
01.2018 - 06.2022
Interpretation/Translation Services for Afghan Refugee - undefined
PUBLIC INTERPRETATION AND TRANSLATION
01.2018 - 6 2023
Interpretation/Translation Services for Afghan Refugees - undefined
YWCA TULSA OKLAHOMA
Interpretation/Translation Services for Afghan Refugees - undefined
WELCOMERS INTERNATIONAL
ENGLISH SECOND LANGUAGE DEVELOPMENT - undefined
TULSA COMMUNITY COLLEGE NORTHEAST CAMPUS