Fatima Morato

Customer service and logistics professional focused on optimizing operations through strategic scheduling and relationship management. Expertise in coordinating complex logistics while proactively addressing challenges to enhance efficiency and client satisfaction.

• MORZEP College Coaching 10/06/23, Current
  Business operations professional experienced in back-office logistics, complex scheduling, and client relations. Skilled in managing daily office systems and ensuring all administrative tasks are handled efficiently. Solid background running corporate conferences and events for up to 800 attendees.
• Artexport Mexico, Administrative Sales (Online), 11/01/16, 01/01/22,
  Managed a high-volume sales team and daily business operations while handling all administrative tasks, including complex calendar scheduling, travel coordination, and record maintenance. Built and maintained strong client relationships through contract negotiations and direct problem-solving. Partnered with internal teams to analyze market trends, support sales strategies, and launch marketing campaigns.
• UI International University, Professor of the Faculty of Psychology, 08/01/11, 07/01/12
• The Black Sheep Pub & Restaurant Mexico, Kitchen Manager, 08/01/07, 05/01/09,
  Enhanced restaurant profitability by optimizing daily operational processes and elevating the guest dining experience. Spearheaded staff recruitment, vendor procurement, and food cost management while consistently maintaining high standards for kitchen hygiene and safety.

• English, Fluent
• Spanish, Native