Fatima Muhammad
East Stroudsburg,PA
Summary
My jobs all include an emphasis on customer service and completing task in an efficient manner. Although I have worked both fast food and retail, the common skills I have acquired are precision, professionalism, and teamwork. In High school I competed in FBLA where I earned first place in districts and competed in States. I was also cofounder of my schools first Black Student Union. I was in Upward Bound from my 10th-12th grade of highschool which helped prepare me for college life, learn time management skills, and build new relationships.
Overview
2
2
years of professional experience
Work History
Team Member
Dunkin' Donuts
Wilkes-Barre, PA
05.2024 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Listened carefully to customers orders to minimize mistakes in a fast paced environment.
- Efficiently made multiple drinks at a time while also restocking and cleaning up the messes left behind.
Sales Associate
Marshalls
Wilkes-Barre, PA
03.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Tagged and unboxed new store merchandise in accordance with company policies to keep merchandise as neat as possible.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Regularly picked up extra shifts when needed
Team Member
Pet Supplies Plus
Wilkes-Barre, PA
08.2022 - 03.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Cleaned animal habitats
- Assisted customers in finding the best products for their animals needs and wants.
- I worked the cash register and carefully returned the correct amount of change.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Physics - Physics
East Stroudsburg University
East StroudsburgSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Timeline
Team Member
Dunkin' Donuts
05.2024 - 08.2024
Sales Associate
Marshalls
03.2023 - 12.2023
Team Member
Pet Supplies Plus
08.2022 - 03.2023
Physics - Physics
East Stroudsburg University