Assisted customers in product selection and provided exceptional service to enhance there shopping experience.
Maintained store presentation standards by organizing merchandise displays and ensuring cleanliness.
Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
Collaborated with team members to achieve sales goals and maximize store performance.
Receptionist
Southeast MI ENT
Dearborn, MI
01.2023 - 07.2024
Managed front desk operations, greeting patients and handling inquiries efficiently.
Processed insurance information and verified patient eligibility for services.
I carefully manage and update patient records, making sure everything is accurate, organized, and handled with complete confidentiality.
I take care of prior authorizations by submitting requests, following up with insurance companies, and making sure patients get timely approval for their care.
I always protect patient privacy by following HIPAA rules, double-checking who I share information with, and keeping sensitive details secure.
I help keep the office safe by following OSHA guidelines, staying aware of potential hazards, and reporting anything that needs attention.
Education
Currently Enrolled - International Business Management
Schoolcraft College
Livonia, MI
05-2027
Skills
Ability to stay calm and helpful under pressure
Highly organized with strong attention to detail
Email, faxing, scanning, and basic office software knowledge
Quick learner with new systems and workflows
Languages
Arabic
Native or Bilingual
Timeline
Sales Associate
Macys Department Store
11.2024 - 12.2025
Receptionist
Southeast MI ENT
01.2023 - 07.2024
Currently Enrolled - International Business Management