Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Monica Osorio

Sales
Denver,CO

Summary

Dynamic and results-driven sales associate with experience at Victoria's Secret & PINK, adept at enhancing customer experiences through personalized service and strong product knowledge. Recognized for effective communication and quick decision-making, consistently achieving sales goals while maintaining high standards of organization and teamwork. Proficient in cash handling and transaction processing.

Overview

4
years of professional experience
2
Languages

Work History

Victoria's Secret & PINK

Sales Associate
09.2022 - 12.2024

Job overview

Assisted customers in finding the perfect lingerie, beauty, and fashion products.

• Provided personalized recommendations to enhance the shopping experience.

• Processed transactions efficiently while promoting rewards programs and special offers.

• Maintained visual merchandising and ensured the store was organized and stocked.

• Collaborated with team members to meet sales goals and maintain brand standards.



• Handled customer inquiries and provided product knowledge.

• Managed cash register transactions accurately and efficiently.

• Assisted in stock replenishment and store organization.

Chick-fil-A

Team Member
06.2021 - 12.2021

Job overview

• Provided friendly and efficient customer service at the front counter and drive-thru.

• Accurately took and processed customer orders while handling cash and digital transactions.

• Prepared food following Chick-fil-A’s quality and safety standards.

• Ensured cleanliness in dining areas, kitchen, and workstations.

• Worked collaboratively with team members to maintain a fast, efficient, and positive environment.

• Assisted customers and ensured a positive guest experience.

• Managed transactions, orders, and restocking duties.

Education

University of Denver
Denver, CO

Marketing from Business Administration

University Overview

Southeast High School
Wichita, KS

High School Diploma
05.2021

University Overview

Skills

Strong verbal and written communication skills

Timeline

Sales Associate
Victoria's Secret & PINK
09.2022 - 12.2024
Team Member
Chick-fil-A
06.2021 - 12.2021
University of Denver
Marketing from Business Administration
Southeast High School
High School Diploma
Monica Osorio Sales