Fatima Ochoa Serrano
Glen Burnie,MD
Summary
Dedicated Housekeeper with a proven track record at the University of Maryland Baltimore Washington Medical Center, excelling in maintaining sanitary, welcoming environments. Leveraged expertise in chemical safety and bathroom cleaning, alongside exceptional teamwork, to enhance guest satisfaction. Achieved significant efficiency improvements through effective collaboration and meticulous attention to detail.
Overview
4
4
years of professional experience
Work History
Linen Technician
University of Maryland Baltimore Washington Medical Center
301 Hospital Drive Glen Burnie Maryland
02.2024 - Current
- Improved linen quality by implementing a thorough inspection process and addressing any inconsistencies.
- Participated in continuous improvement initiatives, identifying areas for potential growth within the department''s operations.
- Conducted regular equipment maintenance checks, prolonging machine life and minimizing downtime.
- Maintained a clean and organized work area, adhering to safety protocols and promoting overall workplace safety.
- Collaborated with other departments to address any linen-related issues or concerns, promoting a positive working environment.
- Coordinated effectively with laundry services to ensure proper care of linens as well as timely pickup and delivery schedules.
Housekeeper
University of Maryland Baltimore Washington Medical Center
301 Hospital Drive Glen Burnie
06.2020 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Education
High School Diploma -
Instituto Nacional De Citala
Chalatenango El Salvador 11-1997
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
Timeline
Linen Technician
University of Maryland Baltimore Washington Medical Center
02.2024 - Current
Housekeeper
University of Maryland Baltimore Washington Medical Center
06.2020 - Current
High School Diploma -
Instituto Nacional De Citala