Fatima Smith

Managing the team: Rotated shifts, assign tasks, and evaluate performing technical tasks, and providing resources:

Draw blood samples for tests, transfusions, donations, or research. This may include venipuncture, capillary punctures, and difficult draws.

Also assisted patients who had adverse reactions.

• Collaborated with other Site Leads to share best practices and improve overall company performance.
• Resolved conflicts among team members, fostering a positive and collaborative work environment.
• Developed effective communication channels between onsite teams and offsite management staff.
• Enhanced safety protocols, reducing workplace accidents and injuries.
• Trained new team members on site policies and procedures.

• Monitored inventory levels, ordering supplies as needed to minimize downtime due to shortages.
• Analyzed project data to identify trends and areas for improvement, making necessary adjustments for future projects'' success.
• Acted as a liaison between clients, stakeholders, and internal teams throughout the entirety of each project, ensuring clear communication at all stages.
• Enhanced safety protocols, reducing workplace accidents and injuries.
• Provided onsite training to help develop employee skills.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

• Ensured HIPAA compliance by securely storing and managing confidential patient information.
• Facilitated timely patient care by efficiently processing incoming radiology reports from external facilities.
• Aided in decreasing wait times by promptly scanning newly arrived images into the electronic medical record system.
• Supported radiologists'' efficiency by promptly delivering requested diagnostic images for interpretation.
• Collaborated closely with the billing department to resolve discrepancies related to patient insurance coverage or payment status.