Fatima Smith
Philadelphia
Summary
Public health and advocacy professional with experience managing online engagement, coordinating community partnerships, and supporting equity centered health policy initiatives. Strong communicator skilled in facilitating digital communities, producing newsletters and written materials, synthesizing participant feedback, and collaborating with policy and advocacy teams. Experienced working with underserved communities to improve access to health programs, with a strong commitment to health equity and Medicaid access.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Operations Specialist
Community Behavioral Health
Philadelphia
05.2023 - Current
- Support engagement and coordination across a large network of behavioral health providers serving low income and underserved communities.
- Monitor participation across program platforms and support onboarding, ease of use, and ongoing engagement.
- Respond to technical and process-related questions from providers and partners.
- Prepare newsletters, written updates, summaries, and guidance documents for internal and external audiences.
- Analyze provider and stakeholder feedback to identify patterns, concerns, and opportunities to improve access and participation.
- Collaborate with policy, communications, and operations teams to support reporting, grant deliverables, and advocacy aligned initiatives.
Project Manager
National Nurse-Led Consortium/PHMC
03.2022 - Current
- Coordinated national learning series and webinars for community based organizations and health centers.
- Collaborated with HRSA National Training and Technical Assistance Partners on community engagement and capacity building initiatives.
- Supported outreach and relationship-building with partner organizations to encourage participation in learning communities.
- Drafted newsletters, session summaries, publications, and training materials for diverse audiences.
- Synthesized participant feedback and engagement data to inform program improvements and continuous quality improvement efforts.
Project Coordinator
National Nurse-Led Consortium/PHMC
11.2021 - 03.2022
- Supported online community engagement through coordination of virtual sessions and participant communications.
- Provided onboarding and troubleshooting support for learning platforms and learning series.
- Prepared meeting notes and summaries capturing key themes, participant concerns, and action items.
- Maintained organized documentation and shared resources to support collaboration across teams and partners.
Technical Specialist
National Nurse-Led Consortium/PHMC
10.2020 - 11.2021
- Supported community-based programs by coordinating outreach logistics, organizing information, and preparing educational resources.
- Entered and maintained program data, contributing to evaluation and reporting across multiple projects.
- Assisted with drafting and proofreading materials to ensure clarity and consistency.
Education
Master of Public Health (MPH) -
LaSalle University
Philadelphia, PA06-2019
Bachelor of Public Health -
Cedar Crest College
Allentown, PA06-2015
Skills
- Online community engagement and moderation
- Coalition and partnership building
- Health policy and advocacy support
- Newsletter and email communications
- Content creation and facilitation
- Data synthesis and trend analysis
- Training and presentation support
- Grant reporting and documentation
- Health equity and racial justice frameworks
- Medicaid access and coverage systems
- Project Management and Timeline Tracking
- Partnership and Stakeholder Coordination
- Data Organization and Synthesis
- Meeting Coordination and Documentation
- Document Management and Knowledge Systems
- Behavioral and Public Health Program Support
Certification
CHES
Timeline
Operations Specialist
Community Behavioral Health
05.2023 - Current
Project Manager
National Nurse-Led Consortium/PHMC
03.2022 - Current
Project Coordinator
National Nurse-Led Consortium/PHMC
11.2021 - 03.2022
Technical Specialist
National Nurse-Led Consortium/PHMC
10.2020 - 11.2021
Master of Public Health (MPH) -
LaSalle University
Bachelor of Public Health -
Cedar Crest College