FATIMA ZAID
San antonio,United States
Summary
Dynamic and personable professional with extensive experience in customer service, excelling in fast-paced environments. Proven ability to communicate effectively, lead teams, and provide exceptional support to clients, fostering positive relationships and enhancing customer satisfaction. A passion for helping others drives a successful career in this field, with a continuous pursuit of opportunities to develop skills and contribute to team success. Committed to delivering outstanding service and creating memorable experiences for customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant manager
Playa bowls
San Antonio
10.2021 - Current
- Cashier
- Make bowls, smoothies, and juices
- Maintenance of store and equipment
- Training
- Supply management
- Third Party delivery management
- Reputation/ review management
- Managed a team of 20 employees, setting goals and delegating tasks to ensure that deadlines were met
- Coached and mentored employees to help them reach their full potential
- Phone Number: 210-257-8564
- May We Contact This Employer?: Yes
Front end associate
Walmart
San Antonio
08.2023 - 12.2024
- Cashier
- Service desk associate
- Training new hires
- Acting team lead(manager)
- Organizing displays and features
- Handling money
- Phone number: (862) 218-4548
- May We Contact This Employer?: Yes
Cashier/Associate
Marshalls
San Antonio
06.2021 - 12.2021
- Cashier
- Women's apparel associate
- Men's and kids apparel associate
- Phone Number: 210-490-0611
- May We Contact This Employer?: Yes
Education
undefined
San Antonio college
San Antonio09.2025
High school diploma - undefined
Johnson high school
San Antonio05.2022
Skills
- Computer Skills
- Ability to Work in a Team
- Communication Skills
- Customer Service
- Leadership Skills
- Employee Communication and Management
- Time Management Skills
- Maintenance
- Cash Register Operation
- Coordination Skills
Certification
- NHS phlebotomy certification
- OSHA certification
- CPR certification
LANGUAGES
English
Arabic
Timeline
Front end associate
Walmart
08.2023 - 12.2024
Assistant manager
Playa bowls
10.2021 - Current
Cashier/Associate
Marshalls
06.2021 - 12.2021
undefined
San Antonio college
High school diploma - undefined
Johnson high school