FATIMA EZZAHRA JOUAOUDI
CGI
Columbus,OH
3
Languages
1
Certification
9
years of professional experience
Business Analyst with 6 years of experience in software testing, and application validation. Experienced in functional, regression, end-to-end, UAT, and smoke testing, as well as database validation and defect management. Skilled in working with business teams and stakeholders to understand requirements, identify issues, and make sure that applications meet business needs. ISTQB Foundation and Professional Scrum Master I (PSM I) Certified with hands-on experience using Postman and SoapUI, and additional training in Selenium test automation using Java and Python.
Work History
QA Engineer
3 Years 1 Month- Developed and maintained test plans in ALM / HP Application Lifecycle Management.
- Performed software acceptance and validation testing to verify application functionality and business requirements.
- Designed and executed REST API tests using Postman and SoapUI.
- Performed regression testing to validate application stability following system changes and enhancements.
- Logged, tracked, and managed software defects using Redmine, including defect analysis and follow-up.
- Generated test reports and documented test results and execution outcomes.
- Planned and coordinated User Acceptance Testing (UAT) activities with business stakeholders.
- Contributed to Business Unit development initiatives in addition to QA activities.
Business Analyst – HRIS
2 Years 1 Month- Led and coordinated testing activities throughout project phases.
- Performed end-to-end testing to validate business processes and system functionality.
- Identified, analyzed, and tracked application issues using JIRA and Oracle Support.
- Coordinated weekly meetings with the Oracle Support team to review and resolve application issues.
- Configured business functionalities within Oracle HCM Cloud.
- Created and maintained user stories in the project backlog.
- Developed detailed test plans and test cases covering end-to-end business scenarios.
- Organized and executed testing activities across multiple project phases.
- Prepared user manuals and supporting documentation.
- Trained end users and coordinated User Acceptance Testing (UAT).
- Facilitated workshops with business users to gather requirements and validate solutions.
- Contributed to project steering committee presentations and project status updates.
Business Analyst
8 Months- Gathered business requirements through meetings with business stakeholders, including buyers and product managers.
- Developed high-level functional specifications based on business requirements.
- Prepared UAT documentation, including test scenarios and test cases.
- Performed UAT and functional testing on QlikView, MicroStrategy, and Replenishment Reporting applications.
- Identified, documented, and tracked application issues using Excel and JIRA.
- Configured weekly and monthly reports for regular distribution to suppliers.
- Performed regression testing following system changes and enhancements.
- Supported change management activities to facilitate adoption of new processes and system functionalities.
Marketing Intern
5 Months- Processed and managed customer orders using SAP.
- Supported the preparation and management of Requests for Proposals (RFPs).
- Contributed to the development of a customer loyalty program and loyalty catalog.
Education
Master's Degree - Project Management, Innovation and Territories
Certificate - Business Analysis
Skills
Software Testing: Functional Testing | Regression Testing | End-to-End Testing | User Acceptance Testing (UAT) | Software Validation | Test Planning | Test Cases | Test Execution | Defect Management | Root-Cause Analysis
API & Database Testing: REST API Testing | Postman | SoapUI | SQL | Database Validation
Test Management & Tools: JIRA | Redmine | ALM / HP Application Lifecycle Management
Test Automation: Selenium | Java | Python
Business Analysis: Requirements Gathering | User Stories | Functional Specifications | Business Process Analysis | Stakeholder Collaboration
Methodologies: Agile | V-Model
Applications & Platforms: Oracle HCM Cloud | QlikView | MicroStrategy | SAP Sales & Distribution
Certification
ISTQB Certified Tester – Foundation Level (CTFL) | ISTQB | May 2023
Professional Scrum Master I (PSM I) | Scrum.org | Oct 2024
Test Automation Training Certificate – Selenium, Java & Python | Udemy | Jun 2025
Business English Course Completion Certificate | McGraw Hill | Dec 2021
Languages
English
Professional Working
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
QA Engineer
CGI
02.2022 - 03.2025Read More
Business Analyst – HRIS
Natis
11.2019 - 12.2021Read More
Business Analyst
Fnac Darty
02.2019 - 10.2019Read More
Marketing Intern
Sonasid
03.2016 - 08.2016Read More
Institut Supérieur de Spécialisation aux Métiers de l'Informatique
Certificate from Business Analysis
Read More
Université de Nice Sophia Antipolis
Master's Degree from Project Management, Innovation and Territories
Read More