Fatimah Ali
Fort Collins,CO
Summary
Experienced Customer Service with excellent oral and written communication skills, active listening abilities, and strong analytical problem-solving capabilities. Dedicated to enhancing customer experiences through consistent use of service-oriented behaviors. Committed to understanding customer needs and delivering personalized solutions to build loyalty and ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Executive
Boudl Hotels & Resorts
11.2022 - 11.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Prepared regular sales reports and forecasts for management, providing insights into sales performance and areas for improvement.
Data Entry Clerk
SABIC Riyadh, KSA
04.2021 - 08.2021
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
Education
Associate of Applied Science - Hospitality And Tourism Management
Harrisburg Area Community College
Harrisburg, PA12.2020
Skills
- Business development and planning
- Data Analysis
- Lead Development
- Team Leadership
- Relationship Building
- Creative Thinking
- Decision-Making
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Sales Executive
Boudl Hotels & Resorts
11.2022 - 11.2023
Data Entry Clerk
SABIC Riyadh, KSA
04.2021 - 08.2021
Associate of Applied Science - Hospitality And Tourism Management
Harrisburg Area Community College
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