Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Fatima Lissett Waldo

Fatima Lissett Waldo

Irvine,CA

Summary

Passionate Personal Fitness Trainer successful at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on nutrition and hydration needs. Experience providing instruction for one-on-one sessions, buddy sessions and group training classes.

Energetic Trainer with thorough knowledge of diverse strength training programs and group classes. Versed in assessing client fitness levels and safely supporting goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Administrative Assistant/Property Management Assistant/Office Management Extensive customer service background with excellent client care skill set. Works closely with prominent clients, executive management, and owners. Highly regarded for integrity and ability to consistently produce high levels of satisfaction. Team building, strong work ethic and excellent interpersonal skills are complemented by experience and knowledge obtained by extensive work and by attained education at the California State University, Northridge.

Overview

21
21
years of professional experience
1
1
Certification

Work History

ISSA Certified Personal Trainer

Self Employed
11.2021 - Current
  • Developed and implemented creative exercise programs to keep clients engaged and motivated.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Designed specific workout systems for individual clients based on performance ability.
  • Educated clients on importance of proper nutrition to reach fitness objectives.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.

Office Coordinator

FIRST REPUBLIC, Private Bank
06.2011 - 01.2014
  • Managing the office
  • Prepare Conference rooms for all meetings and presentations
  • Planned all events
  • Scheduled and supervised all office required upgrades; including local branches, construction and
  • IT work
  • Customer Relationships Tenant Lease & Vendor
  • Fluent in Spanish
  • Contract Review
  • Financial Analysis /Reporting
  • Mobilization/Team
  • Staff Training and
  • Building/Office
  • Development/Event
  • Management
  • Planning
  • Facilities Coordinating Invoice Processing Vendor Coordination
  • Customer relationships were always a priority, working closely with all employees as well as with headquarters office.

Property / Facilities Coordinator

CORELAND COMPANIES
11.2005 - 02.2011
  • Boutique Asset Management & Brokerage Firm, Responsible for, assisting Regional Real Estate Manager and serving clients in commercial and retail projects
  • Liaison between tenants, vendors and Property Manager to establish best business practices and formulate effective business decisions
  • Reviewed retail, office building tenant leases for all decision-making, reviewed abstracts as well and budgets
  • Exposed to rent rolls, gross sales, CAM’s, etc
  • Assisted in composing monthly management reports for each client
  • Tracked property insurance, tenant insurance, vendor insurance
  • Obtained and reviewed property repair proposals, established all required documentation
  • Maintained vendor contracts and warranty policies for the corporate office and all managed properties
  • Developed and maintained business relationships with vendors
  • Interfaced heavily corporate staff and tenants to resolve facility issues and problems in a timely manner for (4) Buildings and (14) Retail Centers
  • Tenant Improvementsbuild outs; office moves; any necessary repairs
  • Maintained and managed office equipment as it related to vendor contracts
  • Coded and processed all property invoices and check requests, including tax bills, insurance, etc
  • Established budgets, negotiated contracts and coordinated repairs and maintenance as well as utilities
  • Processed A/P for portfolio for 18 large properties totaling 988,979 square feet, Office SF 348,220
  • Retail SF 633,067, Other SF 7,692
  • Experienced in working with Receivership procedures
  • Property inspections and assessing on a regular basis
  • Worked seamlessly between Leasing Brokers and Accounting Department ensuring client goals were met.

Customer Care Representative

VERIZON WIRELESS, International Tele-Communications
05.2005 - 11.2005
  • Served customers in a fast paced, high volume environment
  • Offering quality customer service and providing creative solutions for customer issues
  • Strong use of computer and system navigation, both within the company’s intranet and online tools.

Customer Service / Procurement Division Secretary

TECHNIP USA, Engineering Firm
04.2004 - 03.2005
  • Responsible for keeping a strong communication between company and customers
  • In addition to the phone, utilized email and web modes, and dealt with processing a large volume of documents with regularity
  • Task project leader coordinating highly sensitive tasks on customer accounts
  • Trained team personnel on company systems methods and procedures
  • Created and organized standard business templates for company use.

Customer Service / Quality Assurance Coordinator

NEW CENTURY VOLKSWAGEN, Car Dealership
11.2002 - 04.2004
  • Provided excellent customer service through effective communication and attentiveness to all customer needs
  • When problems escalated, quick thinking and problem solving showed that dedication to customer satisfaction was always first on the list
  • Demonstrated capability to ensure a close relationship between customers and staff
  • Recognized quarterly for the efforts made to improve quality in the service offered to clients.

Manufacturer Billing Clerk

NELSON NAMEPLATE, Membrane Switch
02.2002 - 11.2002
  • Responsible for recording all client financial reports received on a daily basis, customer data entry, filing and storage of important documents and tracking A/P delinquent payment notices to customers
  • High volume use of the telephone
  • Extensive work with Excel and updating of the proprietary database.

Education

Licenses, CONTINUING EDUCATION And TRAINING California Real Estate Principles Certification -

California State University

Skills

  • Certified Personal Trainer
  • Exercise Physiology
  • Personal Training Techniques
  • Current Fitness Trends Knowledge
  • Client Engagement
  • Health and Wellness
  • Strength and Conditioning
  • Strength Exercises
  • Customer Relationships
  • Customer Satisfaction
  • Exercise Program Design
  • MAC; IBM PC; Microsoft Office (Word, Microsoft Excel, PowerPoint, Outlook), MRI,
  • Yardi, Internet Search, Intranet

Certification

  • CPT - Certified Personal Trainer

Languages

Spanish
Native or Bilingual

Timeline

ISSA Certified Personal Trainer

Self Employed
11.2021 - Current

Office Coordinator

FIRST REPUBLIC, Private Bank
06.2011 - 01.2014

Property / Facilities Coordinator

CORELAND COMPANIES
11.2005 - 02.2011

Customer Care Representative

VERIZON WIRELESS, International Tele-Communications
05.2005 - 11.2005

Customer Service / Procurement Division Secretary

TECHNIP USA, Engineering Firm
04.2004 - 03.2005

Customer Service / Quality Assurance Coordinator

NEW CENTURY VOLKSWAGEN, Car Dealership
11.2002 - 04.2004

Manufacturer Billing Clerk

NELSON NAMEPLATE, Membrane Switch
02.2002 - 11.2002

Licenses, CONTINUING EDUCATION And TRAINING California Real Estate Principles Certification -

California State University

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Fatima Lissett Waldo