Fatimetou Mohameden
Summary
Dynamic and dependable customer service professional with a proven track record in retail pharmacy, childcare, and peer support programs. Expertise in assisting customers, resolving complex issues, and efficiently operating registers while contributing to team success. Committed to continuous learning and development within CVS Health, with a dedication to delivering exceptional customer experiences. Strong interpersonal skills foster positive relationships with clients and colleagues, ensuring a welcoming environment for all.
Overview
1
1
year of professional experience
Work History
Childcare Assistant
Summer Childcare Program
06.2025 - 08.2025
- Supervised and assisted children with daily activities, ensuring safety and engagement.
- Communicated with parents and staff to provide updates and coordinate activities.
- Helped organize games, learning sessions, and group events to encourage teamwork and development.
EOP Summer Program Peer Staff Assistant
Dutchess Community College
06.2025 - 08.2025
- Supported new students during orientation, helping them transition smoothly to college life.
- Led group discussions and activities, strengthening communication and leadership skills.
- Collaborated with staff and peers to provide resources, mentorship, and academic support.
Customer Service Associate (Summer Youth Program)
Walgreens
06.2024 - 08.2024
- Gained hands-on customer service experience as part of the Summer Youth Program.
- Provided friendly and professional customer service by greeting customers and assisting with product needs.
- Resolved customer concerns with patience and care, ensuring a positive shopping experience.
- Accurately operated cash register, processing cash, credit, and digital transactions.
- Restocked shelves, organized displays, and maintained store cleanliness.
- Supported photo and beauty departments by helping customers and ensuring products were available.
- Assisted pharmacy and store teams to keep operations running smoothly.
Education
Associate of Science - Aviation
Dutchess Community College
05-2027
Skills
- Customer Service & Communication
- Cash Handling & Register Operations
- Teamwork & Collaboration
- Problem-Solving & Conflict Resolution
- Inventory & Restocking
- Pharmacy and Retail Support
- Time Management & Adaptability
- Self-Motivation & Initiative
- Willingness to Learn & Train Quickly
Languages
English
Arabic
French
Timeline
Childcare Assistant
Summer Childcare Program
06.2025 - 08.2025
EOP Summer Program Peer Staff Assistant
Dutchess Community College
06.2025 - 08.2025
Customer Service Associate (Summer Youth Program)
Walgreens
06.2024 - 08.2024
Associate of Science - Aviation
Dutchess Community College