Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
Front Desk Receptionist
Anne Arundel County Recreation and Parks
11.2021 - Current
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Physical Therapy Intern
Rehab 2 Perform
05.2022 - 08.2022
Maintained a high level of proficiency with rehabilitation equipment setup, maintenance, and usage for optimal results during therapy sessions.
Increased patient satisfaction through empathetic communication and active listening skills.
Actively sought feedback from supervising therapists regarding clinical performance, leading to consistent professional growth and improvement.
Assisted in developing targeted home exercise programs to maximize patient adherence and recovery.
Education
Bachelor of Science - Neuroscience And Behavioral Biology
Emory University
Atlanta, GA
05.2027
Certificate - Emergency Medical Technology
Howard Community College
Columbia, MD
08.2024
Skills
Basic Life Support
CPR and First Aid
Critical decision-making skills
Vital signs monitoring
Customer Service
Patient education and counseling
Certification
Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
Timeline
To-Go Server
Texas Roadhouse
06.2023 - Current
Physical Therapy Intern
Rehab 2 Perform
05.2022 - 08.2022
Front Desk Receptionist
Anne Arundel County Recreation and Parks
11.2021 - Current
Bachelor of Science - Neuroscience And Behavioral Biology