Summary
Overview
Work History
Education
Skills
Timeline
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Fatin Taha

Lakeland

Summary

As a Business Accounts and Checks Team Lead, I possess analytical and strong leadership skills. I have a proven track record of successfully guiding teams and enhancing customer relations. During my tenure at 1st Choice Beauty Supply, I contributed to sales growth and implemented operational improvements.

Overview

25
25
years of professional experience

Work History

Business Accounts/Checks Team Lead

Publix Super Markets, Inc
02.2023 - Current
  • Responsible for leading and developing Credit Management associates
  • Creating and maintaining relationships with internal and external customers through the opening and reconciling of Publix Business Accounts
  • Reviewing and approving account changes and adjustments for Publix Business Accounts
  • Collecting outstanding balances for active and inactive associates, Pharmacy, and Civil Recovery departments
  • Supporting, overseeing, and auditing daily accounting processes, ensuring all data is accurate and identifying discrepancies adequately
  • Preparing and providing financial accounting analysis for payment accruals through journal entries
  • Analyzing and processing invoices, allocating charges to store profit and loss accounts
  • Creating the monthly review reconciliations for multiple General Ledger accounts, comparing current GL balances to the prior year GL balance, ensuring accuracy in financial reporting

Manager

1st Choice Beauty Supply
04.2017 - 01.2023
  • Oversaw daily store operations to ensure efficiency and profitability
  • Led, trained, and motivated associates to achieve sales targets and provide excellent customer service
  • Managed inventory levels, conducted stock audits and coordinated with suppliers to ensure product availability
  • Developed and implemented sales strategies and promotions to drive store performance
  • Handled customer inquiries, complaints, and feedback to ensure a high level of customer satisfaction

Personal Banker

Bank of America
08.2001 - 07.2005
  • Provided exceptional customer service
  • Opened and managed customer accounts, including checking, savings, and investment accounts
  • Identified customer needs and recommended appropriate banking products and services
  • Assisted leadership in providing transaction overrides for tellers
  • Processed loan applications and wire transactions
  • Maintained up-to-date knowledge of banking regulations, policies, and procedures to ensure compliance
  • Built and maintained strong relationships with clients to foster trust and loyalty

Teller

Bank of America
03.2000 - 08.2001
  • Assisted customers with their banking needs, answered questions, and provided information about bank products and services
  • Processed deposits, withdrawals, and payments accurately and efficiently
  • Ensured that the cash drawer is balanced at the end of each shift and resolved discrepancies
  • Monitored accounts for suspicious activity and reported potential fraud to management

Education

Bachelor of Applied Science - Business and Organizational Leadership

Valencia College
07.2025

Associate of Arts -

Valencia College
05.2022

Skills

  • Microsoft Word
  • Excel
  • Access
  • PowerPoint
  • SharePoint
  • SAP
  • Base24
  • IQ
  • Experian – Business IQ

Timeline

Business Accounts/Checks Team Lead

Publix Super Markets, Inc
02.2023 - Current

Manager

1st Choice Beauty Supply
04.2017 - 01.2023

Personal Banker

Bank of America
08.2001 - 07.2005

Teller

Bank of America
03.2000 - 08.2001

Associate of Arts -

Valencia College

Bachelor of Applied Science - Business and Organizational Leadership

Valencia College

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Fatin Taha