Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fatma Abukar

Powell

Summary

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized. I cultivate many skills and experiences through my attributes and previous work experience as well.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks coffee
01.2024 - 08.2025
  • A customer connecting and learning to handcraft beverages and help ensure customer quality
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Work well under high pressure times while crafting beverages in under 40 seconds

Team leader; manager in training

Graeters ice cream
01.2023 - 01.2024
  • Customer service and leadership development classes to gain a promotion
  • Learning to clean, run the store, and place orders
  • Set performance expectations for the team, monitoring progress towards goals, and providing constructive feedback as needed.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Obtained the team leader title in 5 months of working at Graeters and developed my leadership skills through workshops

Education

High School Diploma -

Dublin Scioto Highschool
01.2025

Skills

  • Speak 4 languages fluently; English, Spanish, Arabic, Somali
  • Confident public speaking and debate abilities
  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team leadership
  • Adaptive and creative
  • Decision-making
  • Excellent memory

Timeline

Barista

Starbucks coffee
01.2024 - 08.2025

Team leader; manager in training

Graeters ice cream
01.2023 - 01.2024

High School Diploma -

Dublin Scioto Highschool