Ahlam Omar
Westerville
Summary
Compassionate and proactive Case Manager with extensive experience in coordinating comprehensive care plans for individuals and facilitating community outreach initiatives. Skilled at leveraging a deep knowledge of local resources to enhance client outcomes and support sustainable well-being.
Overview
5
5
years of professional experience
Work History
Case Manager
CLC ( Columbus Literacy Council )
02.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Medical Billing Specialist/Office Manager
Gateway Health And Wellness
04.2022 - 02.2024
- Precisely evaluated and verified benefits and eligibility.
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Communicated with insurance providers to resolve denied claims and resubmitted.
Medical Technician
Mount Carmel Healthcare System
10.2021 - 04.2022
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
Home Healthcare Office Assistant
Atlas Home Health Care
11.2019 - 03.2022
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Education
Master of Science - Medical Social Work
The Ohio State University
Columbus, OH05-2027
Bachelor of Science - Health Rehabilitation Science
The Ohio State University
12.2022
Skills
- Attention to Details, Communication, Teamwork, Proficient Typing Skills,
- Data entry and analysis
- Referral coordination
- Work Ethic, and Commitment, Time Management, Organization, Conduct Literature Reviews
- Electronic Health Record Software
- Billing Data Verification
- Medical Billing Technology
- ICD-10
- CPR AND BLS certificate
- Multilingual: Speak Three Languages Fluently/ Translation of English, Somali, and Arabic
Timeline
Case Manager
CLC ( Columbus Literacy Council )
02.2024 - Current
Medical Billing Specialist/Office Manager
Gateway Health And Wellness
04.2022 - 02.2024
Medical Technician
Mount Carmel Healthcare System
10.2021 - 04.2022
Home Healthcare Office Assistant
Atlas Home Health Care
11.2019 - 03.2022
Master of Science - Medical Social Work
The Ohio State University
Bachelor of Science - Health Rehabilitation Science
The Ohio State University
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