Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fatma Melbus

West Hollywood,CA

Summary

Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Overview

9
9
years of professional experience

Work History

Commercial Case Manager

Law Offices of Hamed Yazdanpanah
05.2018 - Current
  • Oversee over 250 commercial personal injury cases.
  • Able to sign up clients in English and Russian while maintaining correct terminology.
  • Acquire essential information for personal injury claim such as police reports via Lexis Nexis, medical records and relevant witness information.
  • Screened cases to view and analyze their merit.
  • Prepared and delivered clients itemized statements, lien amounts, and medical records to insurance companies and attorneys.
  • Negotiated various types of claims in personal injury cases such as, Loss of
  • Use, Property Damage, Total Loss Evaluations and Bodily Injury settlements
  • Negotiating liens with third party TPA’s as well as third party government agencies such as DHS, Medicare, Medical, Rawlings Company and Cedar Sinai
  • Hospital.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Developed and implemented training programs for staff.
  • Researched best practices and developed strategies to improve program outcomes.

General Manager

NYS Sunglasses
03.2015 - 01.2018
  • Skilled at working independently and collaboratively in team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in team setting, providing support and guidance.
  • Self-motivated, with strong sense of personal responsibility.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

TOEFL - English-as-a-Second-Language Education

Kaplan International Centers
Miami, FL
05.2013

Bachelors - Public Relations

Russian State University For The Humanities
Moscow, Russia
03.2012

Bachelors - international Economics

Russian State University For The Humanities
Moscow, Russia
05.2011

Skills

  • Thrive under high pressure situations
  • Communicate adequately and effectively
  • Ability to multitask in office settings
  • Excel in group settings
  • Excel in Microsoft Word, Word Perfect, Lexisnexis, Power Point, Adobe Acrobat
  • Docusign
  • Case Management
  • Patient Support
  • Treatment Planning
  • Data Entry and Analysis
  • Medical Records Management
  • Documentation and Reporting
  • Managerial skills

Languages

Russian
Native or Bilingual
French
Limited Working

Timeline

Commercial Case Manager

Law Offices of Hamed Yazdanpanah
05.2018 - Current

General Manager

NYS Sunglasses
03.2015 - 01.2018

TOEFL - English-as-a-Second-Language Education

Kaplan International Centers

Bachelors - Public Relations

Russian State University For The Humanities

Bachelors - international Economics

Russian State University For The Humanities

Similar Profiles

CREATE PROFILE
Fatma Melbus